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ComplaintsforBest Chance Auto Loan
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/26/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I bought my car from *******************. ***** refused to sell me the car unless I purchased ************* from him for over $900 claiming it was a stipulation made by the lending bank. When I went in to pick up my license plates that came in, I also cancelled the *************. A finance manager confirmed that there was no stipulation when I purchased my car.***** lied to me and even told me "you're free to leave without the car" and "if you don't buy the Gap there's no deal" ***** knew my car (used for my driving job) was totaled and he had the only one in the area, unless I was able to wait a month for one to arrive at another dealer in Yakima. He took advantage of that information and me.***** also assured me that the car was certified by the manufacturer. When I asked about the certification agreement while signing paperwork, ***** told me the certification from the manufacturer was built into the sales agreement because of the arrangement that dealership has with ******** The car is not certified.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.