ComplaintsforPNW Restoration LLC
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Complaint Details
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Initial Complaint
09/11/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
6/30/22 We had a water leak that insurance covered, approved, and paid ******************.8/3/22 we hired ******************************** contract for repairs Unfortunately, the work has been left unfinished and no products have been ordered for replacement. This work includes insurance apvd and personal apvd and paid for repairs. Payments made to *********************** (owner) PNW and to ********************* (project manager) PNW. Final payments were early April but nothing has been ordered nor progress of repairs. ****************** has paid $108939.93 We have pd $36000.00 8/14/23 We confirmed that nothing has been approved nor submitted with any deposits or authorization (from *****) for flooring, cabinets, countertops, paint not completed nor ordered, siding etc 8/17 We have confirmed nothing has ordered for subfloor damage The repairs are not completed from the main water damage. The repairs of subfloor, the down stairs bath and entry, nor has the insulation underneath The siding on the back of the house has been off since February with exposure to the weather. The central AC was not installed. We asked for reimbursement of the $145,000 and gave ample time. We also had given him the chance to work with us to get our repairs done. Its been a year and 3 months weve been out of our home but he did not show any interest with our claim or repairs. We need the money to repair our home that is left empty down to the only walls.
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Contact Information
Kirkland, WA 98043
Business hours
Today,Closed
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.