ComplaintsforChampionship Motors LLC
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Complaint Details
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Initial Complaint
03/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
March 9th I purchased a car from championship motors, after test driving it I noticed a few issues. I was promised these issues would be fixed as written in the contract and following text messages. They had scheduled me an appointment for the 24th of march. the day I bought the car they also tried to charge me 500 dollars after I was told I do not need to give them that money. The same day I drove it off the lot I found more issues with the car. I spoke with **** the Sales guy about this via text and he said it all issues will be addressed on the appointment. On the 11th I went to start the car and it had a hard time starting, When I messaged **** about this he said to bring it in Tuesday the 15th of march and everything would be fixed that day. I dropped it off on the 14th around 4 pm. On the 15th of March, I had to take the day off from work cause I didn't have a car. Around 9:50 am on the 15th I sent **** a text message wondering if there was any news on the car yet, I did not get a response. I then called around 10 am and was told that they were working on the car and I would get a call back with details from *** the manager of the dealership. I spoke with *** a few times that day after **** told me they were working on the car and it would be ready when it was ready with no time frame given. After speaking with *** at around 4:21 in the afternoon on the 15th only to be told they had to order a part I decided to pick up the car the next morning. When I arrived to pick up the car I asked what was fixed and what was not fixed and was told nothing was done to the car cause the owner did not authorize any work to be done on it. After leaving the shop that morning I called *** and asked what the 15th was about and why nothing was fixed, He said he didn't know anything and that he would call and see what had happened. He called me back and started telling me his guys said I was swearing at them which was completely fabricated. After he said that I told him that nowCustomer response
04/07/2022
After being told that his mechanics said I was swearing at them I told him that was a lie. I explained to him I could take it to ******** and have them fix it and **** it back to championship motors or they could fix it or I would have to get a lawyer. *** stated I should just get a lawyer. I have in writing and in contract that they would fix the issues with the car. The mechanics didnt seem to have the knowledge to work on ******** and that is why I offered to take it to ******** and have it fixed. But was told to just get a lawyer and then *************** up on me. Never heard anything after that.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.