ComplaintsforMidas Auto Service Experts
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Complaint Details
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Initial Complaint
07/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Im an active duty service member who has been taken advantage of. I took my vehicle to the local Midas because the oil pressure light came on. I spoke with the tech/manager (****) and they said they could put it on a machine and tell me exactly what was wrong for a service fee. They conducted the diagnostic and said that it was the oil pressure sending unit. They changed it and this didnt fix the problem. They lied and said the problem was fix. Upon getting my vehicle I took it back and they said it was the oil pump. They replaced it and said it was fix. It wasnt. I took it back to them and they said the engine was bad. They replaced the engine and said that I had a 1 year ***** mile warranty. The vehicle has been misfiring every since I got it back. I have taken the vehicle back to them over 12 times and they still havent fixed it. They also recanted and said that I only have a 90 day warranty.Initial Complaint
02/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my jeep to this business to get fixed back in January of 2022. I paid almost $1000.00 to fix a few things that needed to be fixed. When I got my jeep back I noticed that nothing was really fixed, I was still having the same issues as I was when I brought it into the mechanic shop, and I feel like my hard earned money was stolen, I was lied to, and my vehicle was more broken than it was when I got it back. I've talked to the owner of the shop about this and he told me I could bring it back in but at this point I don't want to bring it back there just to have something else break. I've told them numerous of times what needed to be fixed and nothing was fixed. I feel like they lied to me and they have treated me very poorly. I feel like they were being sexist towards because "I'm a female" and "I don't know what I'm talking about". They treat me like this everytime I go in there. In the end I would like something to be done about this and I definitely would like every ***** that I paid to be paid back to me
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.