ComplaintsforComfort Dental Lacey
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Complaint Details
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Initial Complaint
10/19/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I had agreed to spend money on a mouth guard specifically meant for TMJ and was given a standard mouth guard that is not for TMJ alignment. I've had nothing but problems with this office since, including being questioned about the mouth guard not fitting and then being given a soft one that isn't for tooth grinding. I am now out nearly $300 for a mouth guard I was deceived into buying that isn't correct for the issues at hand.I am seeking a refund, as the mouth guard manufacturer should have a guarantee. I've been back to the office several times with no resolution.
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Contact Information
1110 Galaxy Dr NE
Lacey, WA 98516
Business hours
Today,7:30 AM - 7:30 PM
MMonday | 7:30 AM - 7:30 PM |
---|---|
TTuesday | 7:30 AM - 7:30 PM |
WWednesday | 7:30 AM - 7:30 PM |
ThThursday | 7:30 AM - 7:30 PM |
FFriday | 7:30 AM - 7:30 PM |
SaSaturday | 7:30 AM - 7:30 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.