Business ProfileforSimply Home Realty
At-a-glance
Related Categories
Business Details
- Location of This Business
- 8617 Martin Way E, Lacey, WA 98516-5805
- BBB File Opened:
- 6/25/2020
- Years in Business:
- 18
- Business Started:
- 3/6/2006
- Business Incorporated:
- 3/6/2006
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Eugene Kiyan, CEO
- Vasiliy V Stupin III, Principal
- Contact Information
Principal
- Mr. Eugene Kiyan, CEO
- Vasiliy V Stupin III, Principal
Customer Contact
- Mr. Eugene Kiyan, CEO
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/09/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Nicole D
1 star02/15/2024
Simply Home Realty Response
02/17/2024
I wanted to reach out to address any confusion that *** have arisen regarding our application process for the home you're interested in.Firstly, I want to apologize if there was any miscommunication with our team member, *****. It's important to us that our applicants have a clear understanding of our procedures.
To clarify, when a home has a completed application accompanied by a holding fee, we do not request additional applications or holding fees. This is because once these steps are completed, the home is effectively taken off the market. Upon reviewing the correspondence, it appears that ***** mentioned we had a pending application that has not been completed.It's important to note that a pending application is not a completed one, nor does it indicate receipt of a holding fee. For an application to be considered complete, payment of the fee and submission of the holding fee are necessary steps. While multiple individuals *** apply for a home, the application process isn't finalized until these requirements are met. This is why ***** emphasized the necessity of a completed application along with the holding fee. Without these, the home remains available for applications and is processed on a first-come, first-serve basis.Our entire leasing process is done in strict compliance with law.
Misunderstandings can happen, and we genuinely appreciate your patience and understanding. If you're still interested in the home, please don't hesitate to reach out. We're more than happy to assist you further.
Thank you for your understanding.
Simply Home Realty Response
02/17/2024
I wanted to reach out to address any confusion that *** have arisen regarding our application process for the home you're interested in.Firstly, I want to apologize if there was any miscommunication with our team member, *****. It's important to us that our applicants have a clear understanding of our procedures.
To clarify, when a home has a completed application accompanied by a holding fee, we do not request additional applications or holding fees. This is because once these steps are completed, the home is effectively taken off the market. Upon reviewing the correspondence, it appears that ***** mentioned we had a pending application that has not been completed.It's important to note that a pending application is not a completed one, nor does it indicate receipt of a holding fee. For an application to be considered complete, payment of the fee and submission of the holding fee are necessary steps. While multiple individuals *** apply for a home, the application process isn't finalized until these requirements are met. This is why ***** emphasized the necessity of a completed application along with the holding fee. Without these, the home remains available for applications and is processed on a first-come, first-serve basis.Our entire leasing process is done in strict compliance with law.
Misunderstandings can happen, and we genuinely appreciate your patience and understanding. If you're still interested in the home, please don't hesitate to reach out. We're more than happy to assist you further.
Thank you for your understanding.
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