Business ProfileforPayless Auto Sales Inc

My name is ********************* , I traded my 2015 C-************** **** @Payless Auto on June 16,2022* I needed a all wheel drive* The sale *************** Divsar helped me and suggested that I buy the 2014 Cadillac SRX I asked him right out is this a piece of junk and he assured me that this was a good vehicle*he told me that his mom used to have a Cadillac and that he would show me the car fax * He went on to let me know that there had only been one owner and this car only had ****** miles which are low miles he explained* I told him that I was a nurse and have to drive to my clients home* I take care of the elderly and I also have to drive them to there Doctors appointments I drove the *** 4 days and the Transmission went out completely* I called **** and he said that he would call me back* He never did* So I went in and talked to **** about getting another vehicle I explained to him that I needed a working vehicle* He charged me $****** for the Cadillac and he offered to buy it back for $15,000 and sale me a 2013 Lexus with over ******* miles for ******* But I still have to pay the balance of the Cadillac* So now he wants me to another ****** plus the balance on the Cadillac* I asked him to just give me back my ******** **** * He laughs* I told him that I came here because I had bought a car from him before so I was a returning customer* And I am a nurse that does home visits with the elderly and I have to take them to Doctors appointments* He said that and I quote* I hate to see this happen to good people like you but theres nothing else that I can do* **** told me that he could get these Cadillac for $15,000 all day at the auction so he was not going to buy it back for ****** * Which is the amount that he sold the car to me for* I dont have transportation now to get to work* I just wanted him to make it right* I cant afford to pay him more money and I explained that to him* I have a mortgage* I also have a disabled niece that I have to take to doctors appointments*