ComplaintsforSociety 43 LLC
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Complaint Details
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Initial Complaint
11/01/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I purchased Sunglasses Stealth Infared ones online at Society43.com I paid $24.00 dollars these Sunglasses were supposed be shipped out two days ago?Nothing has not still been,shipped out to me by Society43.com I got no tracking number or email updates not sent to my email as to what's going on?Well my Order Number is ****-S I not getting no further contact by this company Society43.com even when try contact them they don't even reply back too me?But Society43.com has taken my money and still has not shipped nothing out even after 4 days they are at Society43.com still not speaking to me after I emailed them 2 times already now I want this matter investigated looked into by Better Business Bureau again thank you reading this take care and byeBusiness response
11/12/2022
This order was flagged as fraudulent by the credit card company. We cancelled and refunded this order on Oct 24th, and emailed the customer to inform them that the order had been cancelled and refunded, as well as the reasoning behind that decision. The customer was informed on how to place a new order if the flagging by the credit card company was in error.
This order has been closed, and all funds were refunded back onto the card which was used to place the order initially.
Customer response
11/12/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*****************************PS they already refund me the money on this item
The debit card had issues with the company that
I did purchase which was at Target Store from there company
so again everything is fine again I want drop this matter.
iAs again everything is fine.Thank for reading
my message again seller already refunded my money
longtime because of this debit card having issues by they company
so everything is fine I already got full refund by
Their company at Society49.com again thank you
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.