ComplaintsforWards Roofing LLC
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Complaint Details
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Initial Complaint
11/17/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired ****** for doing work over the course of about 2 years and then in the last 6 months he's been unresponsive and has not shown up to do the work that we've already paid him for. I just hired an attorney to *** him for the $16k worth of work that he still owes us. Whatever you do, don't give this guy money up front. You'll never see him again.Initial Complaint
10/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
******* was paid for soffit venting in our new house. Showed up 2 months late and didnt do the job correctly. Should be 1 sq ft of venting for every 150sq ft of attic space. We have roughly **** sq ft of attic space and they only installed 6 - 3 vents. So roughly 1.5 sq ft of venting. Contacted them and they said they would come out and look but blew us off. Grossly overcharged and failed to do the job correctly to top it off. Showed up late, did 15 minutes of work. Venting should also be distributed evenly around the house I believe and it was not. Definitely inadequate and definitely over charged.Initial Complaint
08/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Sept 2021 had **** Roofing come out to give me estimate on my barn roof to do repair/possible maintenance with doing a coating over sheet metal. ( we had several leaks but wanted to prerserve the roof from any future damage for our livestock).The owner/****** went out and looked at the roof and suggested we replaced all nails with a bigger sheet metal s**** with gasket. I accepted the estimate, gave him a deposit and scheduled him to do job. ******-owner sent his crew out in October of 2021 to pull old nails and install screws.We had in depth conversations about the work to be performed and also about horses being in pasture on the exterior of barn with pulling old nails and not throwing them down on the ground. When I arrived home,there was damage to the roof everywhere,sheet metal torn,nails on ground,double screws in places where they removed old nails,leaks after leaks.Made a phone call,took many pictures and sent via text to ****** and he took full responsibilty for damage and said sorry he also noted that he fired the workers that where there. Sent new crew and they tried to fix and they where not able to,damage was done. We went back and forth with them and ****** finally replaced all roof metal... Well, when they measured it ,it was to short but they still replaced it.Due to it being to short ,all rain leaks into to the second tier of barn roof and floods my horse stalls.Spoke to owner concerning issue,he said he would metal flashing there to keep water from coming into my horse stalls and damaging the wood portion of barn.STILL NOT DONE. The top eve and end caps of barn are now not correct because the metal does not fit the same. They never have returned to repair/replace and we have been back and forth all this time when he took full blame for this issue.All the time spent on this is crazy, and also having a horse get a nail in its hoof which caused an abscess. I have all emails sent between us stating he would take care of this 100% and its not done.Initial Complaint
06/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In September 2020, we hired ******** roofing to fix our roof. We paid him a total of $16,727 at that time. ****** did not complete the job as promised. We had several instances of leaks that were reported to him as we did have a 10 year warranty on the work. ************** did come out a few times but only did quick patchwork causing more damage. We texted, left phone messages, sent emails and a certified letter that he did pick up at the post office but all we got was broken promises. Every time we did make contact we were told that they would be out within a week but they never showed. It finally came to the point that he didn't Evan ******* at all. It is going on 2 years now. I have burned thru 2 pumps trying to drain the water off the roof. I need to have this job completed.
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Contact Information
Longview, WA 98632
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
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TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | Open 24 Hours |
SuSunday | Open 24 Hours |
Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.