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ComplaintsforNooksack Valley Disposal
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/31/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Long story short this garbage company keeps missing pickups but charges for them. They demand if I want our trash disposed of I should bring it in person when they forget. Now Im left with full bins, no way to dispose of the waste and not even able to take it to them (I shouldnt have to) as we are snowed in and they still ****. They acknowledged they made the mistake but do nothing to fix it. The workers repeatedly say to find another place but good luck because we are the only ones and have a monopoly, so we dont care if we lose your business. How is a business allowed to do this!?Customer response
02/01/2022
What I would like resolved is that if a customer pays for a service and its not completed that the company make it right by completing said service. Not demanding that I do it for them or simply telling me Im out of luck
I do not feel my requested outcome is unreasonable by any means but when trying to resolve this with the business I was met with belittling comments and hostility.
Respectfully yours,
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.