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ComplaintsforAudit & Adjustment Company Inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have no contact with this creditor or original company. I can not get this company to stop contacting me or provide proof of the debt.Business response
06/19/2024
We have reviewed the complaint of **************. I have noted his dispute in our system and validation of debt will be mailed to his address we have on file. I have also marked the account as do not call, Collection efforts will continue until the account is paid in full. ************** had services from Mindful Therapy Group.
Customer response
06/19/2024
Complaint: 21867432
I am rejecting this response because: the company never charged my insurance before giving me a bill.
Sincerely,
***********************Business response
06/28/2024
Validation of debt was mailed to ************* on 06-21-24. The validation includes a full itemization of the debt showing that insurnce was billed. Insurance payments and write offs were applied to this debt.
Initial Complaint
10/31/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am writing to dispute the debt associated with AUDIT AND ADJUSTMENT that appears on my Equifax credit report. I have no contract with "AUDIT AND ADJUSTMENT" or the original creditor, "********* CTY ********", and therefore, I am not responsible for this debt. Please make adjustments to my account and inform all *********** to remove the collection itemBusiness response
11/09/2023
Your account has been marked as disputed. We have requested proof of debt from Snohomish County PUD. It will be mailed to you as soon as it is received.
If you have questions please call our office at **************
Customer response
11/09/2023
Complaint: 20804468
I am rejecting this response because:
I do not have any contract with the business itself to report my account in the first place. Likewise I do not have a pending contract with original creditor of and unpaid balance. I do not agree with the response and need the record to be removed from my credit report for all major bureaus
Sincerely,
*******************Initial Complaint
06/27/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I AM NOT LIABLE FOR THIS DEBT WITH EASTSIDE MRI. I DO NOT HAVE A CONTRACT WITH AUDIT AND ADJUSTMENT. THEY DID NOT PROVIDE ME WITH THE ORIGINAL CONTRACT AS REQUESTED.Business response
06/27/2023
Our response to the complaint is attached.Initial Complaint
12/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have filed a complaint previously with reference number ********. The company explained the charges sent to me, but they also answered that my bill was sent to collection.The company has contacted me with the wrong address. I only got this last letter because the person who lives at that address brought it to my home. For this reason, I would like you to remove my name from collections since I have never received this bill before, and that will affect my credit. Please also update my address for further communications.Business response
12/28/2022
We have reviewed the additional complaint of ****************************** The address was provided to our client at the time services were rendered. Notices of the self pay balance were sent to the address on file. If the address changes it is ******************* responsibility to update the information accordingly.
We are considering this matter closed. The account was paid in full on 12/27/22 and will not be reported to the credit bureaus as it falls below the minimum balance criteria.
This is our last response on this matter
Initial Complaint
12/23/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I received a letter from this company. I was contacted about a bill never reported by the hospital or health insurance. I googled the company and saw 45 different one-star reviews saying this lab has predatory practices and doesn't try to bill insurance first. I was hoping you could look into this so I don't get taken advantage of by this company if they haven't even billed insurance yet. Appreciate your time on this when you are able!Business response
12/27/2022
We have reviewed the complaint of ****************************** ********** services were ordered for ***************** by ********************************************* on 05/04/2022. United Healthcare was billed and paid. $26.33 is the remaining balance. Our client is CellNetix Pathology. Your account was assigned to collections on 11/30/22 and remains outstanding. The balance due is 26.33.
Please contact our office if you have any questions.
Customer response
12/27/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************Initial Complaint
11/25/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I want the Audit and Adjustment Company To stop trying to steal money from people.The paperwork I was sent states EXPLANATION OF CHARGES THIS IS NOT A BILL ***** they got this paperwork I don't know.What I do know is that this is a HIPPA VIOLATION.Business response
12/01/2022
Our Response is attached.
Initial Complaint
01/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Audit and Adjustment has been reporting inaccurate information to the credit bureaus without providing sufficient documentation as to why they are doing that.A lack of transparency and unprofessional practices at this company causes concern that needs to be looked at.Business response
01/31/2022
We have reviewed the complaint of ************************** The account is for Snohomish County PUD and was paid in full on 01-09-19. We are reporting the account as such. We have responded to this complaint via the **** and the last 4 digits of the **** matches.
We are reporting accurately.
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Customer Complaints Summary
9 total complaints in the last 3 years.
2 complaints closed in the last 12 months.