ComplaintsforSound Surgery
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Complaint Details
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Initial Complaint
08/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On June 1, 2022 we contacted Sound Surgery to inquire about having our daughters wisdom teeth extracted. During the initial contact with this business, after we provided our insurance ********************** they failed to inform us that they were an out-of-network provider and we came in for a consultation. It wasn't until after we received an extremely high quote for the service, we inquired as to why and that is when they disclosed that they were out-of-network. We let them know that we were not interested in going through them as the costs were too high. They are now demanding we pay for the consultation - which we would not have done had they been honest and upfront on the phone call.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.