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Business Profile

Health and Wellness

Radia Inc PS

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Radia Inc PS's headquarters and its corporate-owned locations. To view all corporate locations, see

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Radia Inc PS has 10 locations, listed below.

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    Customer Review Ratings

    1.05/5 stars

    Average of 21 Customer Reviews

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    Review Details

    • Review fromRachel R

      Date: 10/07/2024

      1 star
      Very poor billing practices - it always feel like a scam! Essentially, the seem to randomly send a bill several weeks after all other bills for procedure/hospitalization have been processed through insurance, as a direct bill instead of submitting a claim through insurance.
    • Review fromLisa M

      Date: 10/01/2024

      1 star
      Adding my dissatisfaction with this company. Radia texted me a couple times, saying I have a balance due. I had NO IDEA who they were or what services they were billing me for. I texted them and requested a bill to be emailed or snail mailed to me so that I knew what I was paying for. They did send me a bill in the mail, and I set up auto payments to pay it off. They don't send monthly statements (mail or email) and they make it VERY hard to figure out how much I've paid and how much I still owe. They seem to rely on texting, which I absolutely don't trust and would never click a link to set up payments on my phone. And they don't contact you any other way. Really shady.
    • Review fromDarla H

      Date: 07/22/2024

      1 star
      It's been a year and a half since my auto accident. The customer service/claims representatives cannot figure out how to bill the auto insurance and keep sending me a bill for the service. I have called multiple times and provided the mailing address and contact phone number for the insurer. They assure me each time that they will take care of this. I am still receiving a bill. Who's in leadership there? Do they know what's going on? No wonder the cost of healthcare is exhorbitant. This company seems to keep repeating the same mistakes and redoing work.
    • Review fromPeter D

      Date: 04/21/2024

      1 star
      Bad billing practices. They make it as confusing as possible so you can't understand what they're charging you for. It should be illegal
    • Review fromDouglas J

      Date: 03/27/2024

      1 star
      Sounds like some good attorney needs to start a class action against this company! Add my name to the list
    • Review fromANITA P

      Date: 03/04/2024

      1 star
      A very poor company to deal with. If you are on an automatic payment plan. They will not send you a confirmation letter. They will not send you a monthly statement showing your balance. You just have to guess and hope you don't get sent to collections. Twice in the last month I received final notice bills. The latest has to do with a CT scan done in 5/2023. I have sent them several letters complaining about not receiving invoices. Not one time did anybody try to contact me so this could be cleared up. If I could convince my doctor's ****** to change companies I would.
    • Review fromB.A. M

      Date: 02/20/2024

      1 star
      Terrible company. Billed for medical imaging reading that they cannot or will not explain. I continue to receive new and unique invoices for non-detailed charges that they won't investigate unless I submit a bank record that proves that I paid for the unknown charge that I am inquiring about. I had zero knowledge ahead of the medical procedure that I would be dealing with a company that can literally create bills without any explanation whatsoever. Rude customer service that really refuses to provide any helpful information or do anything beyond the absolute minimum. They refuse to tell me what I have paid to date or what has been billed to date. I contacted Swedish Hospital (where medical imaging occurred) and they denied any affiliation with Radia, *** (how is this even possible?) explaining that they have zero information on how Radia, ***. bills. Unfortunate at best, shady at worst.
    • Review fromM.A. S

      Date: 02/13/2024

      1 star
      After reading other reviews on here I wish I had been given the option for another imaging provider, but that's not how ** healthcare/insurance works. Like others here there was a simple billing error. I was billed for two ultrasounds, but only had one. Bills first go to the insurance company who automatically pays on pre-authorized services assuming they have been performed. then the bill came to me, the patient and when I disputed a charge Radia's response was "well, your insurance paid on it, so there is no error and we will not investigate further despite your claim." Radia would not verify with my doctor's ********* medical chart, they would not work with my insurance provider, and now have escalated their error to full-on fraud. I have filed a complaint with the ************************* because after at least a hundred hours on the phone over FIFTEEN months of trying to resolve this I can see they are not interested in making this right. If you are reading this you're probably also at your ****' end with Radia and I recommend just going directly to the ** to save yourself a migraine or fifty.Here's a link *************************************
    • Review fromBob W

      Date: 12/13/2023

      1 star
      RADIA - Not helping me. I have called them 3 times in order to legitimize billing. The billing I received gave no billing information other than a reference to Swedish hospital. I do not trust such transactions and do what I can to legitimize. I was not able to do so. I left a comment asking them to contact me and stated that until then, I will hold payment (what ever that *** be). *************
    • Review fromDonna K

      Date: 11/06/2023

      1 star
      We have received a collection notice and contacted Evergreen Professional Recoveries.Came to find out they supposedly have 3 years of past due notices from RADIA INC PS.Radia has never billed us directly for these services, and from all the other complaints we see here, we are not alone.Very rude and poor customer service. Wish we could leave less than 1 star.

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