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            Business ProfileCarson Cars Inc

            Used Car Dealers

            Contact Information

            13806 Highway 99

            Lynnwood, WA 98087-1724

            Visit Website

            Business hours

            10:00 AM - 6:00 PM
            Business Hours
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            9:00 AM - 8:00 PM
            10:00 AM - 6:00 PM

            Customer Reviews

            3.61/5

            Average of 23 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            18 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 56

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Carson Cars is a used car dealer that sells and services all makes and models.

            Products & Services

            Pre-owned cars, trucks and SUV's

            Business Details

            Location of This Business
            13806 Highway 99, Lynnwood, WA 98087-1724
            BBB File Opened:
            12/4/1990
            Years in Business:
            56
            Business Started:
            1/1/1968
            Business Started Locally:
            1/1/1968
            Business Incorporated:
            2/2/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Carson Financial
            • Tred Credit
            • Half Price Cars
            Hours of Operation

            Primary

            M:
            9:00 AM - 8:00 PM
            T:
            9:00 AM - 8:00 PM
            W:
            9:00 AM - 8:00 PM
            Th:
            9:00 AM - 8:00 PM
            F:
            9:00 AM - 8:00 PM
            Sa:
            9:00 AM - 8:00 PM
            Su:
            10:00 AM - 6:00 PM
            Business Management
            • Mr. Mike Carson, President
            Contact Information

            Principal

            • Mr. Mike Carson, President

            Customer Contact

            • Mr. Mike Carson, President
            Additional Contact Information

            Fax Numbers

            • (425) 745-1255
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            18 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/24/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            I spent 3 hours purchasing a 2006 Saab from them yesterday with a check engine light on. Test drove the vehicle kind of slow but I checked the codes with their code reader and thought what the heck this cars only 2995 before taxes and interest rate Ill get it it anyways. So I ended up getting it after waiting for ****** to crunch numbers for 2 hours. I signed the paperwork around 2:45 pm and saw the numbers were drastically inflated from 3000$ the car was. Total amount financed after a 800$ was 8000k dollars. I was there from 10:30 am to 3:00pm. Ridiculous. Today on 5/24/24 I went to a mechanic I know and he inspected the vehicle to find out its misfiring and has some major problems. Long story short, I tried calling all day today to see if I could return the vehicle and they played phone tag with me and conveniently couldnt get ahold of their manager ******. Please make this right. This is morally unacceptable.
            Read 17 More Complaints

            Customer Reviews

            23 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Pauli ne S

            06/27/2024

            I traded my truck 2007 GMC in for a 2014 ***** impala. Nothing was wrong with my truck as I left the car from the dealership the check engine light came on took it back to there shop they fixed the issue got my car back and it's a repeated problem that they kept saying they fixed and didnt. They had my car in the shop fixing it for over Two months to get it back and the issue still not fixed. They gave me a part to take the car to another shop to be put on and they gave me a part that wasn't the issue. Contacting them and letting them know again and they stated my 90 days is already up there's nothing they can do but my car sat in their shop for over 60 days of my warranty time while they were waiting for a part that arrived that wasn't the issue. While my car was in the shop when I called for updated they would never answer and when someone did answer the person I needed to speak to was never available. ***** is the person I was working with. I was willing to trade the car for another vehicle but they told me that wasn't an option.
            Read 22 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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