ComplaintsforKindred Stamps
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/26/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I have sent the business owner, Audra, 2 emails telling her I have not received my order from August 30th. It is the taxicab driver in the car.Initial Complaint
07/29/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
6 / 21 / 23 I placed a $248.00 ********* have not received any of it at all. Today's date 7/ 29 / **************************** back my moneypInitial Complaint
05/03/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
On June 7, 2021 I placed an order for the preorder of three stamp sets at the prices of $15.99USD, $15.99USD, and $15.99USD which made up order #*****. Then on December 18, 2021 I placed an order for three more stamp sets at the prices of $21.99USD, $19.99USD, and $19.99USD which made up order #*****. All of these stamps add up to a total of $109.94USD not to mention $11USD in shipping for each of the two orders which adds up to a grand total of $131.94USD. I have not received any of these stamps, and after months of waiting and communications with them where they told me they were supposedly sending me out a replacement, I have changed my mind and would like my money back.Business response
05/04/2022
We are so sorry that you have not received the products that you have ordered. Per your request, we have gone in and issued a full refund to you.Customer response
05/10/2022
Complaint: 17129559
I am rejecting this response because: Kindred Stamps only refunded me for part of the orders that I never received. They refunded me $54.18 usd for two of the three orders I never received and listed previously, but they never refunded me the other $72.97 usd for the last one.
Sincerely,
*********************************Customer response
05/12/2022
Hello
I just submitted that I do not accept the response made by the business (Kindred Stamps), as I thought that I had not received all of the money that they owed me for the refund they said they were issuing me. However, I just went and looked again and realized that I did receive the full refund from them. As a result, I wanted to change that I do accept the response made by the business. I was trying to message back and change my response, but it would not let me. Would you please be able to change that I actually accept the response.
Please let me know that you have received this, and were able to change it for me.
Thank you
*********************************
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.