Business ProfileforDrTech LLC

On or about 10/30//23 I asked *** to diagnose and repair our gaming laptop for it had a black screen on it after it came back from ******************* (Dr Tech) successfully replacing the charging port. He replaced the screen and display cable in order to resolve the black screen and this did not resolve the issue ( he charged me $150.00 for this work and $95.00 for the screen). *** had the computer for an extraordinary long time trying to resolve black screen issue. On 11/15/23, I received a text with a picture showing that the laptop screen was working. By 11/18/23 the screen went black and my daughter was able to get the screen working again and then it went black again permanently. I contacted *** again. He said to bring it over and he would continue to troubleshoot the issue. Due to a long turn around time, limited funds ( I could not afford for him to keep misdiagnosing the issue, ordering parts charging me) and the fact that the screen went black after *** worked on repairing the charging port. I spoke with owner about the above charges but didn't seem to get anywhere with this endeavor. I opted not continue working with ***. I would like to be refunded the $150 and $95 stated from above .