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ComplaintsforA-Z Mobile Mechanic, Inc
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Complaint Details
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Initial Complaint
12/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
******* offered services on my 2018 **** 550 that was having issues with the Def. System he said it would take 3 hours to fix and that he had all the necessary parts. He took the truck to his shop after a week I called and asked what what the update and I was told he was waiting for parts after another week I called back and this time i was told by ******* he damaged the trucks ecu and now it needed to be replaced, and reprogrammed. After a month passed and still no word from the machanic I was getting frustrated not having my truck for working. Now it's been almost a year and now he won't answer the phone or call back. I went to place of business to talk with him and he's never there his son ****** always gives same story. My truck is there but not drivable. Worse off then when I left it. Need help contacting this business thank you
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.