Business ProfileforPrecision Tune Auto Care

In December 2022 I took my 2010 **** Fusion to Precision Tune and Lube of Marysville for a simple oil change. I purchased the Fusion in September 2020 with ******* miles on it and have changed my oil as a DIY since December 2022. My car had 175k miles on it and I keep records of Oil Changes in MyCarfax Garage. I have performed over ************************************************** December of ***************************** for an oil change and *****, the manager, informed me that my oil plug was stripped and needed to be repaired. I told him of my history and stated his employee needs retraining in adequate torque. He said they would put an oversize bolt in it and then gave me a quote of $800 to repair a mistake THEY had made. On 1/29/2024 I took my car again to Precision Tune of Marysville as my wifes car is under warranty and I have had it serviced since purchase at Precision. Once again, ****, the manager of the day, informed me that my **** Fusion oil plug has been stripped and they couldnt secure it with a new bolt. She said they would get Teflon tape and then told me it would be $800 to repair the oil pan. I have changed the oil in over 115 cars since ownership and have NEVER stripped an oil plug bolt. Cross threading and overtightening is fault of the installer. I would ask Precision Tune to not only replace my oil pan but also retrain technicians. I can prove my service history in all my vehicles in Carfax Garage maintenance. How can I have over 30 oil changes and never strip a bolt, but I take my car 3 times to Precision and 2 times they strip an oil plug bolt. In a court of law, it is based off the preponderance of the evidence. Precision Tune is completely at fault and I ask for restitution.