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Find a Location

Liberty Fence LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLiberty Fence LLC

    Fence Contractors

    Current Alerts For This Business

    Pattern of Complaint:

    On April 19, 2022, Better Business Bureau recognized a pattern of consumer complaints filed against Liberty Fence LLC regarding service and customer service issues. Consumers allege that after requiring 50% of the project upfront as a deposit, Liberty Fence LLC either does not start the project in a timely manner, start at all, or complete the project after taking the initial payment. Consumers claim Liberty Fence LLC does not answer the phone or return calls, and that they are unable to leave a voice message because the mailbox is full. Consumers also allege Liberty Fence LLC is unresponsive to Facebook messages. 

    On April 19, 2022, BBB notified the company of the complaint pattern. To date, the company has not responded to BBB's request to address the pattern. 

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Liberty Fence LLC offers residential and commercial fencing installations. 

    Products & Services

    Fencing Services

    Business Details

    Location of This Business
    Marysville, WA 98270-7921
    BBB File Opened:
    4/14/2020
    Years in Business:
    4
    Business Started:
    10/8/2019
    Business Incorporated:
    10/7/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Jeremy Witney, Project Manager
    • Ms. Katrina Wooldridge, Owner
    Contact Information

    Principal

    • Mr. Jeremy Witney, Project Manager

    Customer Contact

    • Ms. Katrina Wooldridge, Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/23/2022

    I entered into a written contract October 26, 2021 with Liberty Fence Co., LLC to install 294' of 6' tall galvanized chain link system with 2-4' wide walk gates and ***********************. A 50% deposit was required for scheduling and I paid Liberty Fence Co., LLC, salesman ***************** $3370.71 with a cashier's check from North ******************* check number ******. Both parties agreed the fence would be installed upon completion of site prep. An unusually wet season and personal job change delayed the project, but I communicated with the business in the Winter of ********************************************** the spring of this year. They advised me that was fine, just give them a call when I am ready. I have recently called and emailed Liberty Fence numerous times and the phone number has been changed or disconnected and my emails have gone unanswered.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Melody j

    1 star

    04/07/2022

    This company is fraudulent! ***************************. Project mgr come out took ******* from us , didnt start on the start date, stalled. Stalled, stalled, never came out to do the fence, no refund his voicemail is full so you cant leave a msg, doesnt answer his phone. I wrote a complaint on yelp.com , come to find out , he has done the same thing to at least 5 other people. Same M.O. take the money never do the job! I also contacted L&I, they told me theres 2 new liens from lumber companies he never paid! Please dont use him or this company, this is a company that you trust to do the job, handing them hard earned money, we cannot afford to lose ******* , and I see now were not the only ones! They need to be put out of business asap!

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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