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Find a Location

Emerald Quality Construction LLC has 1 locations, listed below.

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    Business ProfileforEmerald Quality Construction LLC

    General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/17/2022

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Emerald Quality Construction LLC offers residential remodels and new construction

    Business Details

    Location of This Business
    6121 47th Pl NE, Marysville, WA 98270-6899
    BBB File Opened:
    8/16/2022
    Years in Business:
    3
    Business Started:
    6/3/2021
    Business Incorporated:
    6/3/2021
    Accredited Since:
    8/17/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Joshua Angelo Zarelli, Owner
    • Ms. Stacy Ann Bernash, Registered Agent
    Contact Information

    Principal

    • Mr. Joshua Angelo Zarelli, Owner

    Customer Contact

    • Mr. Joshua Angelo Zarelli, Owner
    • Ms. Stacy Ann Bernash, Registered Agent
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We hired a general contractor to convert a four car garage into an SADU. We hired them with the strict expectation that we would be requiring permits for all work done. The total bid for the work was $139,800. We paid him $73,297.23 to start the job. Unbeknownst to us, he was working without consulting with our architect, septic designers, and/or checking on our permits to make sure what he was doing was correct and to expectations. After review of the work completed, we can only account for $27,700 worth of work being done. We asked for the remaining $55,097.23 to be refunded to us so we can get the work done under a trust worthy company.When we became aware that he tied into our septic without permits or confirming the design with our septic designer, we brought it up to **** and his solution was to bury the work and leave it as. He told us there was no way he would "eat the costs" to make it right and that the best solution would be for us to save money for three years to have the work done with someone else in order to have the permits approved. He refused to take any accountability for the work he did without permits or approval. He also refused to explain where the 73K went and would not provide any proof of allocation for the funds. When we voiced our concerns about broken trust and being fearful of moving forwards he told us his attorney told him he didn't need to give us s*** and to f*** off. He then said the only way we could move forwards is if we signed a NEW contract with him and at that point he would give us the requested information within 48 hours. He asked me to lie to L&I in order to protect his business so that L&I would not find out he was working without permits. He asked for multiple "bail outs" because he didn't calculate his bid properly and stuff "came up". The quality of the work that was completed was horrendous and will need to be completely redone. This contractor is not only negligent, he is deceptive in his practices.
    Read More

    Customer Reviews

    0 Customer Reviews

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