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          Rairdon's Honda of Marysville has 1 locations, listed below.

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            Business ProfileRairdon's Honda of Marysville

            New Car Dealers
            BBB accredited business

            Contact Information

            15714 Smokey Point Blvd

            Marysville, WA 98271-5902

            Visit Website
            (360) 363-8600

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            Customer Reviews

            1.67/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA-

            Accredited Since: 6/7/2022

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Rairdon's Honda of Marysville offers new and used car sales.

            Products & Services

            Used Car Dealer, New Car Dealer

            Business Details

            Location of This Business
            15714 Smokey Point Blvd, Marysville, WA 98271-5902
            BBB File Opened:
            1/3/2017
            Years in Business:
            12
            Business Started:
            12/20/2011
            Date of New Ownership:
            6/15/2018
            Business Incorporated:
            3/29/2018
            Accredited Since:
            6/7/2022
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Honda of Marysville
            • HOFM Inc
            Business Management
            • Mr. Gary Dukleth, General Manager
            • Mr. Greg Rairdon, President
            • Ms. Jennifer Padilla, Office Manager
            Contact Information

            Customer Contact

            • Mr. Gary Dukleth, General Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/17/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On the 2nd of March I got a somewhat new 2022 ****** Corolla Hatchback XSE, with only 147 miles on it and have a loan of $30801.36 from BECU, . As of writing this today is the 17th of April the vehicle has a little over a thousand miles. *** I took it in to the ****** Of Marysville Dealership on the 16th of April, because of a noise that started about the second to third week of owning said. Which results in ****** notifying me of the car of having signs of being in an accident, having damage on the front right passenger side; being a bent lower control arm, ball joint, rotor, and wheel bearing.Now, Honda of Marysville says that they are not responsible. Since I now own the vehicle it is my responsibility and that the damage could have been done by a pot hole. *** a pot would not result in that amount of damage. Along with saying that they might be able to cover the labor. The end result I would want, is that the Dealer covers the cost of the repair in full, I will also provide pictures of said damages for reference,copy of pictures are from ****** of Marysville but taken and uploaded from my Phone.
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            Read 4 More Complaints

            Customer Reviews

            6 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Nicole B

            08/23/2023

            In June we test drove a 2015 **** Flex and loved it. We filled out the application and they were putting sale paperwork together. We a had a meeting to go to really quick but said that we would be back in 2 hours to sign final papers. Within the first hour we got a call that they let someone else test drive the car and the driver ran it into the side of the dealership when returning. The accident caused damage to the front bumper and a full airbag deployment. We spoke with a manager and they said they would keep in touch with us about the repairs.Not only did they ghost us completely but we have had a salesman call us multiple times since then trying to get us to buy more expensive vehicles and play dumb any time we asked about the Flex. 2 days ago we saw the car re-listed. Same car (the vin matches) for sale for $1500 MORE THAN WE WERE GOING TO PAY. When I posted online about this incident the dealerships responded with the following: "Hi ******, Im so sorry you felt the need to make this post instead of giving us a call, so we could rectify the situation at hand. My name is ************* the Customer Relationship Manager here, I would have been more than happy to have helped you out with this. The car is listed now, so you are more than welcome to buy it if youd like. We just got the car back, it was being worked on this entire time, and still needs a couple more things done to it. Which is why you weren't told that the car is ready because its not. But again, you are still more than welcome to purchase the vehicle. If you would like to discuss anything, I would be happy to help you out with any questions or concerns over the phone. Our number to reach us is ********** and ask for *****."Not only does the listing still say the car has a clean Carfax, despite the admitted accident, but they have listed it for sale despite it not being done with repairs. This dealership is awful!
            Read 5 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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