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ComplaintsforVinAudit.com
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a VIN report a few minutes ago, and it is completely empty. It is my own vehicle so at least it should be able to tell me about my title and the person I bought it from. Nothing. This is something they cannot sell, for any amount of money.Initial Complaint
07/22/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I am in the process of purcahsing a vehicle with a fair amount of mileage. Given that, I figured it would be prudent to investigate the history of the car as the dealer website did not offer that service. The report I received was promising. But upon further review the study was conducted when the vehicle only had 10 miles driven. 10 miles? **** on earth can happen in 10 miles?This not only insulting but in y opinion predatory. How many others have been rooked into vinaudit.com to recieve a vehicle report showing a history before the car leaves the showroom.Ridiculous.Business response
07/22/2023
We will be happy to help here. Mind sharing the *** so we can investigate? Thanks!
Cheers,
Andy *********
Operations Manager
VinAudit.com, Inc.
***************** |*************
**********************************************
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Contact Information
15117 Main St # 205-853
Mill Creek, WA 98012-9035
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.