Business ProfileforVYVE Broadband

Constant internet outages. See revieuw: After months and months of interrupted internet which they first blamed on rain/thunderstorms. Today after they told me they would solve it as the canopy they used is severely outdated (1972) and they did not have the funds to replace. Today after once again waiting for these people to arrive, I finally got a phone call from a ****, telling me it was because of phone and electricity interference my internet was so bad and they would terminate my account. We have been a customer from when they first started, years ago, and this is how they treat us. They gave me until September whilst in the same sentence saying they would credit me for 2 months, seeing how I already had a credit for one month after filing a complaint with the BBB, I fail to see as they do not return any money and it's now June 26 how and where the September credit gets used, as I have until September the first, never been behind on payments. Also they make you stay at home waiting for tech. support to arrive, but they don't show up. Asking for a call before they arrive also never happens. And now I'm getting terminated because they fail to fix? I have been complaining about this issue for over two years, every time it rains there is no internet. So now I get duped again?