ComplaintsforMcMillan Brothers Auction
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Complaint Details
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Initial Complaint
09/16/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bid and won on an auction on 8/25 in the amount of $52.59. Of the items that arrived,others had not, there was damage which I notified and provided photographic evidence of immediately on 9/14. The owners response was "talk to the shipper". There was no shipping information provided as the shipping label on the box was McMillan Auction. I asked for additional information to try and pursue this and the response was "We are in ********** and won't be back until next year. There are no refunds at auction."Initial Complaint
04/08/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
On 4/8/2022 I picked up my order of Rookies and Stars trading cars. The pictures nor post suggested these cards had been opened or tampered with. When I picked them up not only were the packs open the original cards were taken out and replaced with cards of no value. I approached the lady at the front desk. She offered me no help. I was scammed and did not receive the products as advertised. There were plastic pieces inserted to mimic the material cards.Business response
05/09/2022
Please see attachment
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.