ComplaintsforWashboard Laundry
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Complaint Details
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Initial Complaint
04/11/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I have been coming here for a few months and all the times Ive come to this place , the lady that works at this establishment is very rude to the costumers that are in there. Does not let them in the bathroom when it states they can use it if they are doing their laundry. She yells at small children , threatens to get vehicles towed and yells at the people who are just trying to get stuff done. A lot of the people who come to this establishment are from a different race and are the ones making this place money. It is not okay for her to be racist and to cuss at them. She is very unprofessional and if she does not like her job she should not be working there. She makes everyone so uncomfortable. The owner of this establishment should not have someone like that working there.Initial Complaint
02/05/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Employee working February 4th 2024 at 5:40 pm was verbally aggressive and rude by nature. She asked once for me to move my basket, I did not hear her and she started yelling at me within the establishment. She stated I need to get these baskets in their spots before I go on my break. When I asked her for her managers name she stated you do not need to know that. When I asked about a managers phone number she stated you do not need to have that. Then she threatened to call the police to have me thrown out of the establishment. I stated go ahead, there are cameras within this establishment and they will view how rude you are. She then stated you can leave if you dont like me being rude, and if I call my manager she is ***** than me. First of all, she stated that she asked me to move out of her way five times. She asked me rudely to move once. And I did not hear her. The whole situation should have been handled in a better most respectful fashion.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.