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Find a Location

Autotrack has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Autotrack

      Mount Vernon, WA 98273-5403

    • Autotrack

      1200 W Division St Mount Vernon, WA 98273-3232

    Business ProfileforAutotrack

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company is a used vehicle dealer that also offers financing and online inventory, as well as auto repairs.

    Products & Services

    Auto Body Repair Services

    Business Details

    This is a multi-location business.

    Find a Location

    Autotrack has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Autotrack

        Mount Vernon, WA 98273-5403

      • Autotrack

        1200 W Division St Mount Vernon, WA 98273-3232

      Location of This Business
      Mount Vernon, WA 98273-5403
      BBB File Opened:
      1/1/1988
      Years in Business:
      19
      Business Started:
      12/31/2004
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Joseph Winton Engberg
      • Westside Autotrack
      • Uneek Motorcars
      • Westside Motors
      Hours of Operation

      Primary

      M:
      9:00 AM - 7:00 PM
      T:
      9:00 AM - 7:00 PM
      W:
      9:00 AM - 7:00 PM
      Th:
      9:00 AM - 7:00 PM
      F:
      9:00 AM - 7:00 PM
      Sa:
      9:00 AM - 7:00 PM
      Su:
      9:00 AM - 7:00 PM
      Business Management
      • Mr. Joseph "Joe" Winton Engberg, Owner
      Contact Information

      Principal

      • Mr. Joseph "Joe" Winton Engberg, Owner

      Customer Contact

      • Mr. Joseph "Joe" Winton Engberg, Owner
      Additional Contact Information

      Fax Numbers

      • (360) 848-1891
        Primary Fax
      • (360) 873-8850
        Other Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/22/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I paid $12000 for a kia ******* in November of 2018. It went through oil like crazy so I took it to ********** *** within a week and turns out to be a blown motor. They wouldn't do anything because something about a 3 day lemon law was past so it wasn't their problem. I also got a carfax type history report when I bought it that showed no accidents no major issues. I didn't notice until 4 years later when I tried to trade it in and was told they didn't want my vehicle because of its history. Turns out they gave me a fake one so I'm stuck with this vehicle that I over paid for. I still have both reports but this company pulls some sketchy stuff obviously. I would not recommend them to anyone. I feel stupid for being taken advantage of as this was my first time buying something by myself. Very rude and unprofessional. At the time I bought it to take my husband to cancer treatments and I told them that but they didn't care.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Al K

      1 star

      04/21/2023

      I typically stay far away from Used Car Dealers but Autotrack in Mt. ****** has a Range Rover I was interested in. So I used their "Contact Us" form to ask for some more info to be e-mailed to me. I received a canned e-mail that said they would get back to me but if I had questions, to call. Then I get a one line message from "***" to give them my phone number so they can text me the info. But Its a PIA on my Flip Phone so I responded "Please just e-mail it". No response.So I called the number on the e-mail and got a recording that I was going to be recorded, then two rings, then disconnected. I tried again and the same thing.So I called the number on the website and got ***** who explained that a) *** was at the other shop and does not e-mail, and 2) They are having trouble with some middleman "contact manager" provider. He was nice and offered to go out and look at the car and try to e-mail me some info.Then "****" calls me and asks what I'd like to know. I explained that I had asked questions on the "Contact us" form but because you get no record of it - I could not remember exactly what I had asked - also having inquired about other cars at other dealerships. So I'd like it e-mailed when they get their e-mail fixed. **** lit up, told me to stop wasting his time, called me a jackass and told me to F**k-off and hung up on me. Nice impression. Proceed at your own risk - **** demonstrated the character and psychological balance of a small soap dish.

      Local BBB

      BBB Great West + Pacific

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