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Find a Location

Eddie Miles Co has 1 locations, listed below.

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    Business ProfileforEddie Miles Co

    Commercial Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Eddie Miles Co provides commercial industrial and residential construction specializing in doors and hardware installs.

    Products & Services

    COMMERCIAL CONTRACTORS

    Business Details

    Location of This Business
    Newcastle, WA 98056
    BBB File Opened:
    5/4/2020
    Years in Business:
    11
    Business Started:
    6/17/2013
    Business Started Locally:
    6/17/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Eddie Miles, Owner
    Contact Information

    Principal

    • Mr. Eddie Miles, Owner

    Customer Contact

    • Mr. Eddie Miles, Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/03/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I hired Eddie M**** Co on October 25,2021 to remodel my bathroom that had already been demo'd and the hole was already cut out for the window. November 8th he started working. November 11th I gave him $9,000 for a deposit that he asked for (he insisted in cash) November 18th I came home to my marble tiles tossed around in the garage along with my belongings. I called to ask him what happened and he said "are you calling to chew me out?" I said no, I'm calling to see what happened since there were tiles broken. He said "you're interrupting my afternoon". November 21st I left for vacation and double checked with him as to what hours he was going to be there to let my pet sitter know. He said 7:00 a.m. to 2:00 p.m. I asked him to let me know if he wasn't coming which was agreed upon in our interview and other texts. November 22nd he took his tools from my house and hasn't been back since. He didn't call, text, e-mail, or leave a note as to why. He didn't leave the deposit or put things back the way they were so the house wouldn't get water damage. He didn't even put the door back on and there's tons of air coming through since he didn't caulk the window. I could only guess that he quit so I sent him two emails now to resolve this and he won't make an appointment with me. I'm afraid he's not planning on refunding my deposit even though he's only put a window in that isn't complete. Here is what I wrote him: Hi Eddie, This is my second attempt reaching out to you to obtain the refund of cash deposit I gave you as advance compensation for services to be performed on my home. I would like you to finish the work that you have started, but unfortunately, because you have not been working on the project for two weeks and have failed to provide me with any explanation or to respond to my inquiries, I have no choice but to terminate our relationship and hire another contractor. He hasn't responded to my emails nor refunded any part of my deposit.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Great West + Pacific

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