ComplaintsforAusland Aussies
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Complaint Details
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Initial Complaint
01/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I bought a purebred Mini Australian Shepherd from ******************* (Ausland Aussies) and was told I would receive the dogs registration papers once she was spayed after 1 year of age. After I had my dog spayed ************** continually gave excuses for not sending me the registration papers. I finally contacted the American Stock Dog Registry to ask if they had any information on the litter my puppy was from. They said ******************* had not registered the litter and they ccd **** in their reply to me giving **** an opportunity to correct an oversight. Instead ******************* verbally attacked me for questioning her integrity.I paid $2,000 for a registered purebred dog that is not only un-registered, but may also be of questionable breeding.Business response
03/03/2023
This puppy buyer did not fulfill her commitments in the contract she signed and therefore is not owed papers. She is aware of this and has slandered me many times about the temperament of her puppy when she didn't fulfill her obligations to train the puppy and never came to me for advice on how to properly train her puppy. She did not fulfill her obligation in the contract and then slandered me, so no papers is the consequence. Legally I could take the puppy back according to my contract but instead I am just not giving her papers.Customer response
03/08/2023
Complaint: 18886150
I am rejecting this response because: The breeder has a history of criminal animal abuse in Skagit county and is currently being charged in Island county with criminal animal abuse and death of animals in her care.I have taken my dog to puppy obedience classes and followed up with on-going weekly and twice monthly socialization classes at Seven Cedars Dog Training in ******* on the past two years.
I followed the contract with training and sought advice from recognized dog trainers. I also followed the contract in having the dog spayed. After meeting the contract obligations and still not receiving registration for my dog I investigated the agency responsible for registration, the American Stock Dog Registry. They have no record of my dogs breeding and they included ************** in a request to clear up any oversight. ************** responded to me with accusations of slander.
I personally know other Mini Aussie owners of Ms. ****** dogs who also were promised registration papers and never received them. This is a pattern of hers and reveals her desire for profit over the well-being of her animals.
Sincerely,
*****************************Business response
03/15/2023
I'm not going to continue this dialogue of slander. Nothing the complaint mentions has anything to do with her contract for this puppy. She violated the contract, nothing more needs to be said. Papers do not affect the health or quality of a pet puppy. It is my right to refuse papers to those that do not comply with the contract and no amount of harrassment is going to change that.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.