ComplaintsforOlympia Emergency Physicians
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Complaint Details
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Initial Complaint
01/23/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I am a 100% disabled veteran. This place ruined my credit by billing me as an active duty military soldier, and not a veteran. They billed the wrong place, and now I've got every single visit here on my credit report as unpaid. This place should be shut down. 1 star review on ****** with multiple similar complaints.Said they'd contact me multiple times to begin fixing this and failed to do so a single time.Initial Complaint
08/15/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I visited the ********************** ER 2 times in June 2023. I received a bill from Olympia Emergency Physicians showing an owing balance of $1182.64 after my *** had been billed. I noticed they had not billed the VA as they had in the past, so I emailed on 8/11 to the email on file requesting they bill the VA and resubmit back to me an updated statement. That way I can pay the true remaining bill, if any. What's very surprising is that I had no response on 8/14, so I sent an additional follow up email asking for acknowledgment of the previous sent email. The original email had copies on the VA health card (although it should have already been on file). I've been on hold with their call center today 8/14 for 56 minutes and have still not gotten anyone on the phone. The 1 statement i received says it's the only statement I will receive and if the balance isn't paid in full by 8/22, they will send me to collections. This is outrageous as they haven't billed all of my insurances.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.