Business ProfileforBruce Titus Automotive Group Inc

Disappointing Car Buying Experience My recent encounter with Olympia Nissan left much to be desired. The sales team was unhelpful and seemed more interested in making a quick sale than understanding my needs. We thought that there was a front camera on our new 2023 pathfinder sv with the premium package. I brought it up right before signing and ****** assured my wife that it should be no issue getting one at stock price and then ghosted my wife. ** was helpful in resolving the camera issue.I discovered issues with the car I eventually purchased. The post-sale customer service was disappointing, with delayed responses and a lack of willingness to address my concerns.There is a clicking noise coming from the rear view wiper. It sounds like the circuit board is opening and closing. Which parts specialist ************************* deemed normal.There is also a clicking sound that sounds like a clock coming from the engine/dashboard area which ************************* said was concerning but didnt have time to look at it right now.The entire reason we traded in our ***** was to avoid service appointments. We have had the car for three weeks and are already having electrical issues, to which Manager **** said to my wife, well what do you want me to do about it?We want a brand new car that doesnt have issues already.Got an update, our cars left side air mix door is binding. My wife asked to simply just trade out the car for a different car on the lot. But, because she filled out a survey that Nissan sent her, ** told her that they lost money on the car because of her bad survey and that she was being vindictive and that she got a good f****** deal on the car.What a great way for a GM speak to customers.