ComplaintsforSouth Sound Radiologists Inc PS

• Initial Complaint

  07/10/2024

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  This is one of the medical firms using Dynamic Collectors to collect on unpaid bills, furthermore the bill I allegedly owed them should have been covered by ******** at the time. I never received a bill, and had no idea anything was owed. I'm going to expose every medical practice using the wildly unethical and hyper aggressive Dynamic Collectors for unpaid debts as this firm operates on the fringes of the law, doing illegal and improper service, refusing to negotiate reasonable settlements, and pursing aggressive remedies against people with very little means. I have a journalism degree, a platform and an axe to grind and I will expose everyone involved.

• Initial Complaint

  08/08/2022

  Complaint Type:

  Order Issues

  Status:

  Resolved

  More info

  I am the husband of *****************************, and have been trying to be reimbursed for the $250 that was paid to South Sound Radiology of ******* for services rendered by ***************************** on 09/29/21. ******'s patient number is: 204007-SOSR.The claim was originally denied by her insurance provider Providence Health Plan of OR. because MyDocBill who does the billing for SSR of Olympia, did not follow the Providence Health of OR. procedures by first sending the claim to Allegiance (CIGNA) for repricing first. I paid the $250 from my checking account to SSR of Olympia on 12/29/2021 before I was informed by Providence Health of OR. why the claim was denied. Several other claims were denied, and I contacted Providence Health of OR., and passed on this information and the needed procedures to the individuals I spoke with at MyDocBill. Those claims were resubmitted properly and paid by Providence Health of **** contacted MyDocBill on several occassions being assured that they would resend the 9/29/2021 claim through the proper channels back to Providence Health of OR. On May 6,2022 Providence Health of OR. informed me that the plan paid this claim, and our responsibility was $0.00. I waited a month and did not receive any reimbursement back from SSR of Olympia. I the proceeded to contact MyDocBill to find out what was holding up the reimbursement. After three attempts over the past 3 months, and getting form letters (emails) I am filing this complaint.I have all documentation and copies of correspondence, dates, payments etc.All I am asking for is my reimbursement for the $250.My wife ******, has Alzheimers, and I explained this to the MyDocBill people from the beginning. Please let me know what other information, etc. you need and I will provide it.Thank you,*********************

  Customer response

  09/18/2022

   ID 17689982.    *************************** against South Sound Radiologists Inc.
  
  Good Morning:
  
  Thank you for your efforts. Although they did not respond to you directly, once I sent them a copy of your message to me, they did respond. It took 3-4 weeks, but yesterday I did receive a check for the amount of money they owed me. This case is now officially closed.
  
  Once again, thank you.
  
  Regards,
  *********************
  

  
  

• Initial Complaint

  06/13/2022

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  I am writing to you today to dispute questionable billing *********************** litigation from South Sound Radiology. I have enclosed documents verifying the receipt processed for payment, for the date of service specified and produced two examples from this same creditor demonstrating a lapse in their processing & billing that created a subsequent delay in payment. You will see in my first claim detailed outline that I had a service with SSR on 4/23/21. I received a request for payment dispersal promptly on 5/8/2021. Paid on 6/1/2021. On the second claim detail you can see a service on 6/23/21, processed & requested payment 8/1/21 and paid promptly on 8/3/21. You will very clearly see on the last claim detailed outline, the one pertaining to this collections visit, that I had service on 9/23/21 & did not receive a processed request for payment until 1/29/2022 -FOUR MONTHS LATER. I promptly began payment on 2/8/2022 once I received the completed billable amount. I have been paying on this diligently waiting to receive a statement since February. They sent me to collections before I was even notified of my balance due. Something to be considered this company does not consistently send out paper statements. They send text messages with a link to see a balance due, a link that requires the account number to access, an account number we do not have since we have not received a paper statement showing the account number. Since this service was sent to collections, they have cashed checks & accepted payment for the services. How can you buy this debt when some of it has already been paid & the creditor posted the payments? I have reviewed enough online, ******* and ******** reviews to understand that this is not just a me issue.I have a great deal of historical data to present if needed to prove this is not a past practice or common event for me, having unpaid debt that is. This is a unusual occurrence &I appreciate in advance your help.

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