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Find a Location

Wilder Auto Inc has 1 locations, listed below.

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    Business ProfileforWilder Auto Inc

    Auto Repairs

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers new and used auto sales plus parts, service and detailing.

    Business Details

    Location of This Business
    53 Jetta Way, Port Angeles, WA 98362
    BBB File Opened:
    11/14/1994
    Years in Business:
    43
    Business Started:
    1/29/1981
    Business Started Locally:
    4/1/1981
    Business Incorporated:
    6/16/1974
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Wilder RV
    • Wilder Affordable Homes
    • Wilder Toyota
    • Wilder Auto Center
    Business Management
    • Mr. Dan Wilder, President
    • Mr. Jim Ballard, Assistant General Manager
    • Ms. Sally Wilder, Principal
    • Ms. Tami Rose, Principal
    Contact Information

    Principal

    • Mr. Dan Wilder, President
    • Mr. Jim Ballard, Assistant General Manager
    • Ms. Sally Wilder, Principal
    • Ms. Tami Rose, Principal

    Customer Contact

    • Mr. Dan Wilder, President
    Additional Contact Information

    Fax Numbers

    • (360) 565-2364
      Other Fax
    • (360) 457-8679
      Other Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We took our brand new rv on a trip and while on the road we developed a few problems with it such as cable in the whole trailer would not work, had a constant leak in the shower, kitchen sink had a leak, refrigerator started leaking, and the rug under the the slide started reaping up and also the tongue **** would not work half the time. It has a short in it. We took it immediately back to wilder rv and it took them over 6 months to repair this meanwhile we had no access to it but continued to make our payments on it and in that time we lost the last 6 months of our warranty so if anything else goes wrong we are financially responsible for repairs. Also toilet was leaking. When we received the trailer back 6 months later it had mold growing in the sink from not cleaning it after testing it they just put the cover back on the sink with it still wet. We where not given any paperwork when we picked up the trailer and to this day still not given any. I have been making calls weekly to get a copy but have been given excuses such as computer down, printer down, to many reports to print so to this day we truly don't know what has been done. We are the type of people that we keep our paperwork to show what has been done. This is a sad deal that the dealership can't give you a copy of the repair slip. We would like an extension on our 1 year warranty to account for any more repairs, copy of what repairs where made and maybe a few months worth of payments because we had no use of the trailer.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeff E.

    1 star

    03/26/2024

    In mid October 2023, I had a routine annual multi-point inspection on my vehicle. The mechanic went over the printed results form to inform me that all four of my brake pads were 2mm or less. He told me that all four brakes needed to be replaced before winter. He stressed this was a safety issue. The mechanic gave a verbal estimate to replace all four pads and rotors.The cost of service seemed exorbitant. I pointed out that two years ago Wilder service replaced my front brakes following their recommendation and I further pointed out this vehicle is not heavily driven.I went to get a second opinion from a reputable local service center. They told me that my front brake pads had 8mm and the back pads were between 4-6mm, all were in good condition and that no work was necessary.I have original printed documents from both Wilder Nissan Service and from the other service center. I have contacted the Wilder ************* manager twice, spoke with the manager once (October 2023) and left a message the second time (in December) to report this issue. I have not had heard anything from Wilder Auto since these attempts to resolve this matter privately.

    Wilder Auto Inc Response

    03/28/2024

    We have talked to ****************** and set up a appointment to relook at his brakes at no charge. We are thankful he is giving us the opportunity to double check our inspection.

     

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