Business ProfileforDynamic Roofing

March 13th, 23, Dynamic Roofing was paid $3,965.76 through PayPal as a deposit to replace our roof. No work was ever started on our home for this project, nor was a start date for the project ever given. From March 2023 to present, there have been numerous attempts made via text, phone and through the company's website to contact Dynamic Roofing with most of our attempts being ignored. The few times we were able to get a response from Bill, the weather was sited as the reason for the delay in our project getting started. With the weather again starting to get bad and the extreme lack of communication, we decided to move forward with a more reliable company and a refund was requested on Oct. 25th, 23, after 7 months struggling to get ahold of anyone and still no confirmed start date. **** called us on Oct. 25th, 23 after the refund was requested and agreed to return our refund. We were told it would take up to 45 days to receive our refund. By Dec. 14th, we still had not received our refund and attempted to contact the company. We attempted again on Dec. 19th & Jan. 3rd to no avail. All attempts were ignored. Finally, on Jan. 10th, we received a text from **** stating that he had $4000 in cash that he could hand us if we would handwrite a receipt to him. This was extremely unusual to us for a business to handle the return of a refund in this manner and we let them know we were not comfortable accepting cash for our refund. We requested that they get a cashier's check from the bank in the amount of $3965.76, at which time the bank would provide them a receipt or refund the money through PayPal. They agreed to the cashier's check as the form of payment for returning the refund. We have tried to contact them on 4 different occasions since Jan. 10th, asking about their intentions to follow through with the refund and keep getting excuses. We would like the money refunded, as agreed upon so we may be done with this company and this horrible experience, once and for all.