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Find a Location

U Gym LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • U Gym LLC

      307 37th Ave SE Puyallup, WA 98374

    • U Gym LLC

      1501 Quail St Ste 100 Newport Beach, CA 92660

    Business ProfileforU Gym LLC

    Fitness Center
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    U Gym LLC provides fitness facility and group class services.

    Business Details

    This is a multi-location business.

    Find a Location

    U Gym LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • U Gym LLC

        307 37th Ave SE Puyallup, WA 98374

      • U Gym LLC

        1501 Quail St Ste 100 Newport Beach, CA 92660

      Location of This Business
      307 37th Ave SE, Puyallup, WA 98374
      BBB File Opened:
      11/16/2022
      Years in Business:
      3
      Business Started:
      8/31/2020
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • UFC Fit
      • UFC Gym Puyallup
      Hours of Operation

      Primary

      M:
      4:00 AM - 12:00 AM
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      12:00 AM - 11:00 PM
      Sa:
      7:00 AM - 8:00 PM
      Su:
      7:00 AM - 8:00 PM
      Business Management
      • Customer Service Manager, Customer Relations Manager
      Contact Information

      Principal

      • Customer Service Manager, Customer Relations Manager

      Customer Contact

      • Customer Service Manager, Customer Relations Manager

      Industry Tip

      BBB Tip: Need to get in shape? BBB has tips for joining a gym

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/31/2023

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      December 19, 2022 - Contacted regional manager ******************************* via email with a message that stated "I wanted to cancel my membership, along with my account number, contract start date and membership type and my contact information. To this date I have never received a response from ********************. December 20, 2022 - Contacted general manager *********************************** via email with a message that stated "I wanted to cancel my membership, along with my account number, contract start date and membership type and my contact information. December 20, 2022 - I physically went into the gym at ****************************************************************** and signed and dated a cancellation form, a U GYM, LLC, or UFC Fit staff member also signed the cancellation form.December 21, 2022 - Charged for two months of membership fees, December and January. December 23, 2022 - I reached out to *** Fitness Solutions, the billing company for U GYM, LLC, or UFC Fit. I asked why I was being charged for two months of membership fees just because I cancelled my membership. I was informed by *** Fitness Solutions that they would try to fix the issue. December 23, 2022 - I reached out to U GYM, LLC, or UFC Fit again to try to spoke with the "Operations" Manager ***************************. ******* did nothing but tell me he would reach out to the company that does U GYM, LLC, or UFC Fit's billing and someone would be getting back to me. Well, no one ever got back to me. December 26, 2022 - I could see on this date that U GYM, LLC, or UFC Fit, and *** Fitness Solutions didn't do a thing but take $23.50 out of my **** account, which I didn't authorize.December 26, 2022 - *********************************** sent a text message from ************ that read "I am currently busy, please call ************ ("Operations" Manager). December 26, 2022 (updated) - *********************************** stated that my account would not be cancelled unless I gave them money. There was no information given about the inaccurate billing or the unauthorized transactions. January 26, 2023 - U GYM, LLC or UFC Fit pulled an additional $42.90 from my **** account and I didn't authorize this. January 31, 2023 - U GYM, LLC or UFC Fit refused a letter from the **************** ************************** The address on file listed under UBI: *********** or UBI: ***********, Address: ******************************************************************. Note: *************************** the "Operations" Manager gave me third party information and stated the regional manager ******************************* didn't do anything to fix the issue because I had been late with two payments before. U GYM, LLC, or UFC Fit is notorious for pulling funds before the due date, and I put limits on my **** to not allow this, this was discussed before I signed my contract on May 21, 2022.

      Customer Reviews

      0 Customer Reviews

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