ComplaintsforAir Tech Heating & Cooling
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Complaint Details
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Initial Complaint
11/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired *******************************, owner of Airtech Heating and Cooling LLC (AIRTETH916KH) to replace the heat pump at our home in *****, **. The heat pump he installed turned out to be too small for our home. After more than one year of working with *** to try to resolve this issue, we realized that he was not going to help **. As it turns out, *********************** is not a licensed contractor in the *******************, and his business is not even registered with the state. From what we can tell, he deliberately installed a heat pump that is too small for our home, and pocketed the difference. We recently sent *** a letter asking him to pay us back about half of the installation cost so that we can have an appropriately-sized unit installed by a licensed professional. We hope to hear from him soon.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.