Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Johnson Custom Builders has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforJohnson Custom Builders

    Home Builders
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    6 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Jenny J

      5 stars

      09/09/2023

      We recently worked with Johnson Custom Builders to complete a total remodel of our master ******************* and we are absolutely thrilled with the results. We interviewed about 5 companies for the job, and it was clear from the start that working with the owner at JCB was a perfect match for us. This was our first major renovation, and we were anxious about basically everything! We worked directly with the owner, and he made sure that we knew exactly what to expect at every point of the process. He encouraged us to dream big and then figured out ways to value engineer a solution that was closer to our budget. He brought experts into the project and was very respectful of our home and our family while the project was in process. He was the perfect blend of consultant, designer, builder, project manager, and sometimes even a mediator (!) when we couldn't agree on things. We are excited to continue remodeling our home in the coming years and wouldn't dream of using anyone other than JCB.

      Johnson Custom Builders Response

      09/11/2023

      You're both wonderful customers to work with! Thank you so much for the positive review. I'm absolutely thrilled you were happy with the outcome and am honored you have chosen to work with me on your next project. Thank you, ***** Family!
    • Review from Della L

      5 stars

      07/21/2023

      I had the pleasure of working with a contractor, Johnson Custom Builders who also doubled as a design consultant for my recent laundry room renovation and flex room remodel/new bar area and I couldn't be happier with the results! From start to finish, this experience has been a seamless journey.First and foremost, I was impressed by the creative flair and ability to tailor the design to cater perfectly to my small laundry room space. The transformation of the flex room including best used space by docking my live edge desk also serves as an extension to my dining table. I was impressed by his ability to custom design and build furniture to complement and multipurpose these two spaces. Johnson Custom Builders truly understands the art of optimizing every inch of the room, ensuring that no space went to waste. The custom cabinets they crafted are works of art and detail second to none.. The dual functionality aspect they incorporated into the design was a so smart, making my laundry room not only efficient but also multifunctional.Throughout the projects, JCBs communication skills exceeded my expectations. Their ability to translate my vision into reality was impressive, and they even offered valuable suggestions that enhanced the overall outcome.JCBs professionalism and work ethic came through throughout the project. They demonstrated a passion for their craft, and it was evident that they take pride in their work. The project was completed within the agreed-upon timeline, and the quality of craftsmanship was evident in every detail.Moreover, the team was courteous, respectful, and dedicated. They ensured the job site was clean and tidy at the end of each day, which made living through the renovation process much more manageable.Overall, I can't say enough praises for this exceptional building contractor and design specialist. I highly recommend their services, and I look forward to working with them again for future projects.
    • Review from Dan C

      5 stars

      12/13/2022

      **** and his team have done a really outstanding job for us over a number of different projects. He's very detailed during the planning process, whether it's thinking through different details, making design suggestions based on your preferences, or walking through questions that you might have either about the design or about the process in which he and his team will carry out the project. He's extremely responsive to all questions you might have before, during, and even after the project is complete. He's the only person that we trust to handle structurally significant work (he helped us with a structurally damaged beam that spanned a floor of our house as well as a large deck teardown and reconstruction), and we won't hesitate to reach out to him for our next big project.
    • Review from Wen T

      5 stars

      10/27/2022

      We have hired ******************************* (Johnson Custom Builders) for 3 projects since 2017: two complete bathroom remodels including making a shower wheelchair accessible, and a total kitchen rebuild that required taking down a wall and replacing all the flooring. **** handled everything from start to finish, and recommended several design elements that we hadn't considered. We chose to go with his recommendations and I'm glad we did! **** is very professional, as is the team that he works with. And it can be hard to find people in the home construction/repair industry that have great communication and customer service, but you get all of that working with ****. He was also patient throughout the process and if I had any questions or concerns, he addressed them right away.

      Johnson Custom Builders Response

      10/28/2022

      Dear valued customer,Thank you for the nice review. It has been an absolute pleasure working with you and your family over the years. I appreciate you trusting my design guidance on all of our projects. I look forward to the next phase we've discussed.Respectfully,R. Johnson- Johnson custom builders
    • Review from Mary L

      5 stars

      09/09/2022

      We worked with **** to rework the first floor of our home to create a separate office/guest room and add a new bathroom. We additionally replaced the flooring, painted several areas, and redid the fireplace surround. The outcome has been a first floor that suites the needs of our family much better. **** helped us to consider our options for how we could achieve a better design and layout for our first floor. He involved us throughout the process and we were able to figure out the new design with his guidance.As part of the work we had a lot of tile work done. The outcome is very high quality. The new hardwood floor is also very nice and well done. It was a pleasure to work with **** and we are very happy with our new space.

      Johnson Custom Builders Response

      09/09/2022

      Dear valued customer, I really appreciate the thoughtful review, thank you. I look forward to the second phase project. You both were a pleasure to work with and thank you for trusting me on your project. Respectfully- R. Johnson Custom Builders
    • Review from Carv M

      5 stars

      08/18/2022

      We have had the pleasure of working with **** since 2011, and over the years he has completed several projects for us that have spanned large complex remodels, new construction, and major structural repairs. The reason we have **** and Johnson Custom Builders as our sole resource for construction projects is due to his process for comprehensive planning and estimation, project management, attention to detail, project schedule integrity, excellent subcontractors, quality of outcome, his personal involvement in every detail-- and that he is incredibly pleasant to work with! We have dealt with many contractors and custom builders over the years, and **** and Johnson Custom Builders are the hands down the best.

      Johnson Custom Builders Response

      08/20/2022

      Dear valued customer,It has been a pleasure working w/ you and your family all these years!I really appreciate the opportunity w/ you. You have an amazing house that shows quality and care that you have put into it.Thank you for the wonderful review.Ive really appreciated the working relationship that weve had over the years.Respectfully **** Johnson

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.