ComplaintsforMajors Law Group P.C.

• Initial Complaint

  07/14/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Back in May 2023 I called to speak to someone about a bankruptcy, the gentleman did an intake. It only took about 30 minutes and then I paid $95 initially, I tried reaching out multiple times by email text and phone calls every time I would call I would never get anybody, it was really hard to get a hold of people from this office. So I ended up getting billed $100 for two more months June and July. So in total I gave them $295. I asked ******* Majors about a refund because I didnt want to do the bankruptcy filing as I am going to figure out payment plans with the medical bills I have, I dont want to impact my credit score and I think I have a plan is what I had stated to him, he told me to email, the accounting department, I got a reply from *************************, it took them several days to respond to me as she had to get an approval. Then I get an email saying that they billed me $615 for my file. I dont think that this is right for them to take my money and not really do anything and no communication. I would like my $295 refunded.

  Business response

  07/14/2023

  Due to attorney client privilege and ethical rules- I am not able to respond with specificity to this complaint. Please ask the complainant to provide a copy of our fee agreement- where you will find the terms that relating to our fees and how the fees are earned upon receipt and based on the work completed. I have attempted to contact ************** but he has not responded.

   

  Thank you,

  Dom Majors
  

• Initial Complaint

  02/21/2023

  Complaint Type:

  Order Issues

  Status:

  Resolved

  More info

  I want. my money back in full This law firm is not. honest i told them. That i could not do the payment plan. Any more am on Social Security and cannot do the plan. And i want my money. Back i have pay so far. $450 Now They said. they have done so much work on my file. I ask them to call 2 Creditor. which? they said no one call them and they said i would get charge for phone call. and all the work that put on my case it has only been 3 months. I don't how much they could have done. And i know the lawyer will. not do anything till he paid in full said in contract which they email it and told were to sign and then i printed it out. Could not really see.it that good when signing. And said they were back by *************** any they are not and they lawyer. Lives in ******* did know that. don't feel comfortable with that! Been asking for my money. Back 2 weeks i feel. am getting the run around. And i would have not been done paying November 5, 2022, to October 5, 2023, they emailed me 12 papers which. I printed. Out and maybe 4 phone calls It sad they seem so nice. But they are not.

  Customer response

  02/23/2023

  ******** has been satisfied and am good with the decision misunderstanding it seem to be a good law firm thank you 
  

  
  

• Initial Complaint

  08/01/2022

  Complaint Type:

  Customer Service Issues

  Status:

  Resolved

  More info

  The lead counsel of the law office, ******* Majors, dropped my bankruptcy case after receiving $1800 payment. For five months, Majors and his paralegals have played the paper chase game, where all pretend they do not have the correct documents in the correct format, in order to keep up the illusion they're doing work in order to charge billable hours. Majors repeatedly gaslights with the excuse that he will file the case in bankruptcy court provided that he (or his office staff) receives specific documents. They have the requisite documents to file for bankruptcy, they don't want to do it. When he and his office staff play controlling mind games by claiming the documents are invalid because they're improperly formatted or some other lame excuse indicating they haven't the intention of filing my claim. When I addressed this directly with ******* Majors on 26 July 2022, he refused to refund the money.

  Business response

  08/01/2022

  This has been resolved.

  Customer response

  08/01/2022

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***********************

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩