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            Business ProfileBig Case and Son's

            Mobile Auto Repair

            Contact Information

            16327 SE 132nd St

            Renton, WA 98059-6951

            (425) 390-2180

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 8

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Big Case and Son's offers mobile automotive repair services that also includes heavy equipment, truck, motorcycle, and boat repairs.

            Products & Services

            Mobile Auto Repairs, Truck Repairs, Heavy Equipment Repairs, Motorcycle Repairs, Boat Repairs

            Business Details

            Location of This Business
            16327 SE 132nd St, Renton, WA 98059-6951
            BBB File Opened:
            7/28/2020
            Years in Business:
            8
            Business Started:
            9/1/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • Kyle Christopher Conklin
            Business Management
            • Mr. Kyle Conklin, Owner
            Contact Information

            Principal

            • Mr. Kyle Conklin, Owner

            Customer Contact

            • Mr. Kyle Conklin, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/18/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            In August of 2022 I hired **** to perform work on my truck. Including a new transmission, front end work, rear end work, transfer case and a new fuel pump at his suggestion. In May of 2023 my transmission quit working. Since then I have paid for a new Transmission Computer and the labor to install a new torc converter. After two months of excuses of why my truck isnt complete I started smelling a rat. I asked for his invoices to prove that the new transmission, TC, and other parts had been purchased by him. More excuses of every kind. I had my truck towed to a five star rated shop in ********** and they inspected my truck. Not only had NONE of the work been performed but they found silver paint overspray in my truck and inspected my transmission which had been spray painted to make it look new. So I was being conned and scammed from the get. To date I have spent just $40.00 shy of $10,000.00 to rebuild my truck with no work being performed other than the phony transmission work. This guy works harder and being dishonest than it would be to just perform the work and be legit. Buyer beware this guy is a con.
            Read 1 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Valerie D

            03/30/2023

            Hired him to do a job, paid for parts up front, showed up a few time to work on the vehicle then he would say he would be over and not show up. Hes a compulsive liar and does not stand by his word and do the work. I will never trust him again.
            Read 2 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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