ComplaintsforWorld Distribution Inc
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Complaint Details
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Initial Complaint
07/23/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
-Paid for a kirby vacuum cleaner system on 7/5 -Decided didn't want it and tried to cancel the transaction on 7/6 within the 3 day cancellation window on the contract, by going to the distributor's office, ***********************, in Bellevue. Was told by other businesses in the building that ***** had vacated the space and is no longer there. Phone numbers for the office were also disconnected. Left voicemails on *****'s cell phone number.-Contacted Kirby company for support on 7/6 -Sent the official cancellation notice from the contract requirements on 7/7 to the *************** listed on the contract, and as suggested by the Kirby company representative.Over the last couple of weeks, have left numerous voicemails for ***** on his cell phone number and have still not heard from anyone. We want our money back. This has been a scam setup.Initial Complaint
02/13/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Refund of $1000 down payment and return of personal vacuum used as trade inCustomer response
03/09/2023
I purchased a Kirby vacuum from representatives of World Distribution Inc on 1/11/2023. I signed the contract and gave a deposit in the form of a check and traded in my old Shark vacuum. I canceled the sale on 1/13/2023 via text and registered overnight mail within the 3 day window for cancelation. One of the representatives, ***, came the next day, 1/14, and took back the new Kirby. I have called and texted multiple times and been promised a refund and the return of my old vacuum but there has been no follow through. My check was cashed the 13th.
The person who filled out the contract and who had called me back with empty promises is *********************** as listed on his business card but he referred to himself as *****. There seem to be multiple business locations for him but he used the Bellevue address as on the contract and uses the following phone numbers ************ cell, ************ office and has a non functional fax number listed on his business card.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.