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ComplaintsforPro-Cover Roofing Inc
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Complaint Details
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Initial Complaint
07/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hire them to replace our roof at our food bank. . There work is horrible. Its was installed improperly. We have called them a number of times and not response. We have talked with several other roofing companies and the roof is failing.Initial Complaint
12/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hire the for roofing work tons of roofing nail over drive issues, which break the *** warrantee. talked to them for a fix, but no one show up text them and call them, no reponse. I have pictures and videos to prove their job issues.Initial Complaint
07/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
The business was paid $12,188 for a new full roof replacement. The job was done in horrible quality (roof is NOT usable and needs to be completely redone by a reputable business, not them) and the business has been blatantly avoiding attempts to answer my questions via e-mail and has also ignored my text. The layer under the shingles appears to not have been replaced (they agreed to) and the roof has numerous extremely soft spots which has put myself and the handyman in danger when on the roof. The shingles were installed incorrectly and are causing drainage issues where the gutter will not drain due to the poorly installed angle. The roofers left a mess everywhere including trash, old pieces of the former roof, a satellite Dish that was dumped in the backyard (from the former roof), and the roofers were sloppy and unprofessional. I have no evidence to support that the subcontractors used are even licensed. Judging by the job completed, they may likely not be licensed roofers. Additionally, the business uses clearly fabricated reviews that were never really made by anyone. It is a sad attempt to give legitimacy to their sham and scam of a business.Business response
09/12/2022
Everything is up to code it passed inspection through the city and also through the realtor
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.