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          Find a Location

          Alaska Airlines has 23 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Alaska Airlines

              19300 International Blvd Seatac, WA 98188-5304

            • Alaska Airlines

              1048 W Intl Airport Rd STE 102 Anchorage, AK 99518-1077

            • Alaska Airlines

              5175 Airport Industrial Rd Fairbanks, AK 99709-4466

            • Alaska Airlines

              600 Airport Dr Sitka, AK 99835-9437

            • Alaska Airlines

              1200 Airport Terminal Way Ketchikan, AK 99901-5767

            Business ProfileAlaska Airlines

            Airlines
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            19300 International Blvd

            Seatac, WA 98188-5304

            Visit Website
            (206) 433-3200

            Customer Reviews

            1.03/5

            Average of 69 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            677 complaints closed in last 3 years

            214 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 92

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Alaska Airlines offers airline services within the United States, Alaska, Hawaii, Canada, Costa Rica, Cuba and Mexico. 

            Business Details

            This is a multi-location business.

            Find a Location

            Alaska Airlines has 23 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Alaska Airlines

                19300 International Blvd Seatac, WA 98188-5304

              • Alaska Airlines

                1048 W Intl Airport Rd STE 102 Anchorage, AK 99518-1077

              • Alaska Airlines

                5175 Airport Industrial Rd Fairbanks, AK 99709-4466

              • Alaska Airlines

                600 Airport Dr Sitka, AK 99835-9437

              • Alaska Airlines

                1200 Airport Terminal Way Ketchikan, AK 99901-5767

              Headquarters
              19300 International Blvd, Seatac, WA 98188-5304
              BBB File Opened:
              1/1/1982
              Years in Business:
              92
              Business Started:
              1/1/1932
              Business Started Locally:
              1/1/1981
              Business Incorporated:
              12/9/1937
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Alaska Airlines Inc
              • Goldstreak Package Express
              • Alaska Airlines/Horizon Air
              • Alaska Airlines Ret
              • Alaska Airlines Employee As
              • Alaska Airlines Employees Cu
              • Alaska Airlines Central Baggage Service
              • AlaskaListens
              Business Management
              • Mr. Bradley D Tilden, Director/President
              • Mr. Daniel Chun, Regional Manager
              • Mr. Bradley D. Tilden, President/CEO
              Contact Information

              Principal

              • Mr. Bradley D Tilden, Director/President
              • Mr. Daniel Chun, Regional Manager
              • Mr. Bradley D. Tilden, President/CEO
              Additional Contact Information

              Fax Numbers

              • (206) 392-2786
                Primary Fax
              • (206) 248-6361
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              677 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/14/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              Disputing the amount charged for additional checked baggage.Called pre trip and spoke to representative to discuss baggage fees.Purchased 1st class tickets which included 2 bags I was told by the rep additional bags where ***** each up to 8 bags then the cost went to 1***** each This was fishing trip so I purchased coolers in ********* and was planning on checking these tow bags at a rate of ****** for both When trying to check bags on line it defaults to ****** for four bags Im seeking the ****** extra charge
              Read More
              Read 676 More Complaints

              Customer Reviews

              69 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Faisal M

              07/21/2024

              I am writing to express my deep dissatisfaction and concern regarding the treatment my family and I received during our recent flight with Alaska Airlines. On June 29, 2024, we traveled from **********, ********** to *********** (***) on flight number 1415. Despite my repeated requests at the Guanacaste, ********** check-in counter for our family to be seated together, my two-year-old son, was assigned seat 30F, and my four-year-old son was assigned seat 30A, while my wife and I were seated together in 31E and 31F.My request to have our children seated with us was denied by the ticketing agent. When I asked to speak to a manager, my request was again rejected. The staffs response was not only unprofessional but also demeaning, as we were laughed at and subjected to rude remarks. It was only through the assistance of other passengers that we were able to reunite our children with us.
              Read 68 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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