Business ProfileforGlowforge

I purchased the glowforge aura in December. It worked great for about 3 months then started having issues with the cut being off. I was sent a new laser head, it worked well for about 2 months then it started overheating every 20 seconds and the cuts are completely off again. I once again was sent a new laser head which has NOT fixed the problem. I spent a lot of money on the laser and the personal filter (which worked for ONE day) and am pretty upset that this company is pretty much selling a 1200 laser that lasts less than 6 months. It may be time for all of us users to file a class action suit against this company at this point. As consumers we think long and hard about what we are going to spend our money on and this seems to have been a bad investment for a lot of us. The claims they make about their machine are false and misleading. It is supposed to cut and engrave several types of material and I can barely get basswood to cut. I have wasted tons of wood (which is not cheap) and have not been offered anything other than 2 laser heads that dont fix the issue.