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ComplaintsforMack's Auto Supplies LLC
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Complaint Details
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Initial Complaint
10/24/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I was sold a bad transmission I done a dispute with my bank like I was told by Macks Auto I was told to ship the transmission back and they would give my money back they owe me $1400 money I had saved up and to be just taken away like that is so bad I want action taken the bank and I called several times but they kept hanging up on us bad bad business but I want stop until my money is refunded back or a good transmissionInitial Complaint
09/04/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I purchased an engine from these guys on July 28th, 2021, for my **** Jeep Cherokee. I spoke with the salesman *****. He told me they had 2 engines in stock. He promised a 3 month warranty, and read off compression tests and reports from the mechanic saying it was all good to go. I purchase the engine for $1,010, and as soon as I had it installed, it began overheating. It has a bad head. Ive now been dancing around for 2 weeks and these guys refuse to refund me the full amount. Apparently, they never had the engine themselves. They sourced it from a crappy salvage yard called *******************. So long story short, I cant get my money back, Im screwed with an engine that was worse than before, and the whole while the salesman berated me and had the audacity to be annoyed with ME because I would call multiple times a week for updates he was refusing to give.BUYER ******. Do not purchase from this company. They are legitimate scammers. Its a call center from ***** scamming us.Initial Complaint
08/22/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a engine for a **** Dodge Magnum. Was sent (via email) a picture of the engine that i agreed to purchase which includes the starter and carburetor. I received the engine Wednesday August 18, 2021. When I unwrapped the engine on Friday, August 20th, the carburetor and starter was missing. I called Macks spoke with ******************* (whom I spoke to from the beginning to the end of the sale). **** stated the carburetor and starter did not come with the engine. At no time during the many conversations I had with **** did he say the carburetor and starter did not come with the engine. The picture of the engine he sent had the carburetor and starter on the engine. I paid for an engine with a carburetor and starter. I received the engine minus carburetor and starter.Initial Complaint
08/20/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
This complaint is from *********************** in *********, ********. We are a legitimate automotive recycling business that has been doing business since ****. This person or company posing as Mack's Auto Supplies LLC is some sort of fraud who is trying to cheat people out of money and posing as us to their customers. I have had at least a dozen phone calls from people following up and checking the legitimacy of them over the past couple months. The one thing they all have in common is that they found them on ******** Marketplace. I don't know what I can do to protect myself since all this is being done online but just want people to be aware so they are not taken advantage of by someone while at the same time tainting our name.Thank you
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
5 total complaints in the last 3 years.
0 complaints closed in the last 12 months.