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Find a Location

JobScan has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • JobScan

      1518 1st Ave S Ste 201 Seattle, WA 98134

    Business ProfileforJobScan

    Coaching

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1518 1st Ave S Ste 201, Seattle, WA 98134
    BBB File Opened:
    8/16/2019
    Years in Business:
    8
    Business Started:
    3/22/2016
    Business Incorporated:
    3/22/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. James Hu, Founder/CEO
    • Sophia Cui, Principal
    • Jonathan Wu, Principal
    Contact Information

    Principal

    • Mr. James Hu, Founder/CEO
    • Sophia Cui, Principal
    • Jonathan Wu, Principal

    Customer Contact

    • Mr. James Hu, Founder/CEO

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/18/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    Transactions date: 01/30/23, 04/30/23, 07/30/23, 10/30/23 each time $89.95.The site offers free trial, after a couple days, you can keep the free membership.I started the account in January, I opted for a free account and the last time I used a jobscan was 10 months ago. I realized the debit in my **** in October and reach out to them on December 2nd. I sent all information, cc number, copy of my account, email. Every time I check on them, they ask for everything again. I contacted my Card and request the dispute, but they can't request the money from January, April and July. I needed to request the bank to block them, because I cannot trust they won't charge me again once they confirm my account is free. And I cannot understand, if they confirm that, why they are taking so long to refund my money.I sent them, I think 8 emails. **** and *******, say they need to look further. No solution.This is a genuine way to keep money that it is not authorized. And the way they charge, not being monthly it makes harder to follow up. That is the reason it took me a while to see it. When I saw the charges in October, I realized I was not using that for a long time, and even if it I was, That is a free account, they were not supposed to be charging me.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Helen D

    5 stars

    12/08/2021

    I used JobScan briefly during a trial period. While the product was not for me, the company refunded my three-month subscription immediately after I told them I did not want to continue. This reinforced my trust in the company and I would happily use their service again in the future should the need arise.

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