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Find a Location

MKM luxury construction has 1 locations, listed below.

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    Business ProfileforMKM luxury construction

    Construction

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    301 Union St Unit 21867, Seattle, WA 98111-1637
    BBB File Opened:
    2/9/2024
    Business Started:
    11/30/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Michael Gilbertson, Contractor
    Contact Information

    Principal

    • Michael Gilbertson, Contractor
    Additional Contact Information

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    "Faked" masonry and chimney repair work; upselling of unnecessary work; corrupt materials used; threats of retaliation on April 22, 2024. I SO wish I had a photo of their truck, which has the BBB logo on it, boasting about their A rating, which is a lie. They used lies and high-pressure tactics to try to increase their scoped estimate from $2,500 to $15,000, trying to convince me ******* was falling down. When I wouldn't go for it, suddenly they told me I would need to pay more than they $2,500 estimate in writing if I wanted pots on my chimneys which was always part of the work in the estimate, which they took away from me after the disagreement after I pointed out that it was illegible anyway and they agree they'd find chimney pots and "do me a favor" of giving them to me, which was a lie bc it was always part of the work scoped out. I ended up learning they'd put fake chimney pots (the type of cheap clay ****** pots you use for plants) on my chimney crowns after finding the retail UPC labels in my grass with their project debris. When confronted, they denied. Reputable chimney firm confirmed they did no mortar repair, no flashing replacement, didn't do proper concrete work (already separating and cracking) on crown, and used ****** pots as chimney pots, which actually direct water IN to my chimney making things worse. When pressured to pay the second half of the $2,500 and me confronting them, they threatened me with a lien on my property and denied wrongdoing. I now have to pay another company to fix the original chimney/flashing problems they didn't repair AND undo their shoddy work. As I discovered I'd been cheated, everything I find out about this company makes me more suspicious. Them not being willing to provide an address, their names not given on their site or marketing materials, having a ****** review featured on their website from a "***************," etc. etc. Also contractors who are fixing their damage have heard of them defrauding others. Thanks.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shawn R

    5 stars

    06/03/2024

    This company did a great job and I am happy with the work. The guys will work all day until something is done each day, they are goal oriented and they never cut corners and the cost is high but so is the quality. The person who wrote the 1 star review clearly is lying and jealous of the people who work here. He would have no way of knowing what other customers have to say about the work as no other reviews were posted and claims these men travel around scamming elderly people, what a ridiculous liar with no psychic abilities to do that. I see this company has used the same name not only here but in multiple States and whoever wrote that review deserves to be sued in a libel lawsuit. Elderly people can get confused easily and tend to be who can afford high end construction jobs due to their longer time spent working and being retired, it's a no brainer they make good customers and I could not be happier with my deck which is guaranteed for 25 years and I think will last 100 honestly. Had no problems with anything and nobody asked to charge me more money. I think if someone requests the wrong type of job and people figure out additional work is needed and more work is more money, that they shouldn't publish false information about good people being bad because smear campaigns are used against people like *****. My grandparents hired these guys after a crew of idiots from ********** that I believe were illegals screwed everything up so bad nobody else would take the job and was told about this company and **** was on the phone quoting prices immediately and promised the job would get done. Only took 2 days. They are good Irish folks who's English isn't quite perfect but their jobs are and that's how you can tell this is a real review written by a customer and not some envious whiny loser blaming them for an old lady being confused. He should take better care of her, it's his fault he doesn't love his elderly family enough to help them mange their life.

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