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ComplaintsforEZ Copy N Print LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/27/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
On the Nov 19th 2023, I and my wife went to EZ Copy N Print for the passport picture. They charge 2 pieces 2*2 passport pictures for $16.53, and I asked for the digital photo. The staff said if I need digital copy, they charge $10 or more for that. They said that is pay for their labor, even tho I told them they dont need to work on my picture just send it to me. He said he isnt boss he needs to charge for that. And then I asked staff to delete my picture in the cameras. He used 30 seconds to delete it, 20 seconds is waiting his computer works.Business response
11/27/2023
We've processed the refund and attached the scan of the return credit slip.
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Contact Information
4336 University Way NE
Seattle, WA 98105-5809
Business hours
Today,9:30 AM - 6:00 PM
MMonday | 8:00 AM - 9:30 PM |
---|---|
TTuesday | 8:00 AM - 9:30 PM |
WWednesday | 8:00 AM - 9:30 PM |
ThThursday | 8:00 AM - 9:30 PM |
FFriday | 8:00 AM - 9:30 PM |
SaSaturday | 9:30 AM - 6:00 PM |
SuSunday | 10:00 AM - 5:30 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.