Business ProfileforDelta Dental of Washington

I have dental coverage with Delta Dental of Washington through my employer. I have coverage for myself, wife and two children ages 2 and 4. The plan is an incentive plan in which if you fail to have two cleanings per year, you end up with a 10% co-pay and if you fail to have a cleanings for two years you end up with a 20% co-pay.The problem is, my children did not have teeth or a need to see a dentist for the first two years they were on the plan, being less than two years of age at the time. Because they did not have annual cleanings for two years, they were applied a 20% co-pay which over the last year of cleanings is now a 10% co-pay. I contacted Delta Dental and was told there was nothing they could do because this is the plan. They received two years of premium payments while not having to pay out any benefits and now I am stuck having to pay co-pays for my children dental care to my detriment. I am seeking for Delta Dental to dismiss the mandated co-pays. The incentive plan should consider children under the age of three will likely not have regular 2x annual cleanings and factor that into the plan.