ComplaintsforOneil Enterprises
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Complaint Details
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Initial Complaint
09/19/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
July 29th, 2022 I signed my dog up for doggy daycare at Seattle Dog Boarding and paid $195 for services up front per the direction of the owner. However, when I dropped my dog off I came to realize that this business is violating a number King ****** ***** of ****** Code regulations. First, I was not asked to provide proof of vaccination for my dog prior to or on arrival. Second, upon arriving I realized this was just a daycare ran out of someone's home. I was denied the ability to tour the facility. The owner wasn't there for pet intake, so he sent his "roommate" who lives in a shed in the back to come get my dog. This roommate was the dirtiest person I have ever seen in my life. I could smell him from feet away. Third, I knew leaving my dog there was a poor idea. I left and promptly returned 10 minutes later because I felt uneasy. When I returned there was absolutely no staff on the premises. My dog was alone in the house with a number of other dogs, all barking and whining and scratching at the door. I had to call the owner to let him know I was there. I waited 15 minutes for him to call a different "roommate" that lives in the back who eventually brought my dog out to me. Since no services were provided, I asked for a refund of my $195 to which the business owner declined saying it was against their policy. He said this was outlined in the invoice I received upon payment. When I looked at the invoice there was absolutely no mention of a refund policy. When I told the owner this he blocked my number. Of the King ****** ***** of ****** Code, Title 8: Zoonotic Disease Prevention Regulations, Seattle Dog Boarding is in direct violation of the following regulations: 8.03.060 (A,B,C), 8.03.240 (C, D1, D2, 8.03.280 (A1-7). It is a matter of time before a pet is seriously hurt or made ill from their stay at this business.
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Contact Information
11715 Roosevelt Way NE
Seattle, WA 98125
Business hours
Today,Open 24 Hours
MMonday | Open 24 Hours |
---|---|
TTuesday | Open 24 Hours |
WWednesday | Open 24 Hours |
ThThursday | Open 24 Hours |
FFriday | Open 24 Hours |
SaSaturday | Open 24 Hours |
SuSunday | Open 24 Hours |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.