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          Find a Location

          Rad Power Bikes Inc. has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Rad Power Bikes Inc.

              1128 NW 52nd St # 101 Seattle, WA 98107-5129

              BBB Accredited Business

            • Rad Power Bikes LLC

              275 W 5 Ave Vancouver, BC V5Y 1J3

            • Rad Power Bikes Inc.

              535 Florence St Imperial Beach, CA 91932

            • Rad Power Bikes Inc.

              2734 San Pablo Ave Berkeley, CA 94702

            • Rad Power Bikes Inc.

              2107 S 700 E Salt lake City Utah, UT 84111

            Business ProfileRad Power Bikes Inc.

            Electric Bike
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1128 NW 52nd St # 101

            Seattle, WA 98107-5129

            Visit Website
            (800) 939-0310

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.19/5

            Average of 159 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            384 complaints closed in last 3 years

            172 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/17/2021

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Rad Power Bikes is a brand and manufacturer of electric bicycles and accessories that are sold via its Rad Power Bike retail showrooms and website.

            Products & Services

            Ebikes, Ebike Accessories

            Business Details

            This is a multi-location business.

            Find a Location

            Rad Power Bikes Inc. has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Rad Power Bikes Inc.

                1128 NW 52nd St # 101 Seattle, WA 98107-5129

                BBB Accredited Business

              • Rad Power Bikes LLC

                275 W 5 Ave Vancouver, BC V5Y 1J3

              • Rad Power Bikes Inc.

                535 Florence St Imperial Beach, CA 91932

              • Rad Power Bikes Inc.

                2734 San Pablo Ave Berkeley, CA 94702

              • Rad Power Bikes Inc.

                2107 S 700 E Salt lake City Utah, UT 84111

              Headquarters
              1128 NW 52nd St # 101, Seattle, WA 98107-5129
              BBB File Opened:
              3/13/2017
              Years in Business:
              9
              Business Started:
              3/10/2015
              Business Incorporated:
              3/10/2015
              Accredited Since:
              11/17/2021
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Mr. Mike Radenbaugh, Member
              • Mr. Kelly Hennegan
              Contact Information

              Customer Contact

              • Mr. Kelly Hennegan
              Additional Contact Information

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Your guide to buying an electric bike

              Customer Complaints

              384 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/04/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              We originally purchased the bike in April 2023. Weve had issues with fuses in the battery which we replaced. The bike stopped working, and after various attempts to troubleshoot the issue we were sent a new controller. After that failed to resolve the issue, we waited for months before being told that we needed a new rear motor but that there was no delivery date for that part. After several more months, we were told that *** would send us a replacement bike but needed photos of the bike. After sending photos, we were told that the motor was anticipated to be in stock on June 10 so we would no longer be receiving a new bike. It has been 14 months since we purchased the bike and have only been able to ride it for 5 miles.
              Read More
              Read 383 More Complaints

              Customer Reviews

              159 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ronald K

              06/03/2024

              My wife and I bought Rad Bikes in July of 2023. We were very happy with the bikes until our 4th time riding our bikes, the power assist (PASS) failed on my bike. If you turn the power off completely and wait a minute or so and turn the power back on then the PASS starts working again, but only when it wants to. Sometimes the power assist won't begin to work again for days and days. I began to deal with Rad Power Bikes in August 2023 to resolve this intermittent power failure issue. I subsequently spent hours taking pictures and videos to demonstrate that there was indeed a problem with intermittent power failure. And now ten months later we are no closer to getting this problem resolved. From our experience with rad power bikes if you have a problem, don't expect it'll ever get resolved. We have had disappointing outings with our friends on biking excursions. If I could give a zero rating I would. I would not recommend rad power bikes to my worst enemy.
              Read 158 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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