Additional Information for Rad Power Bikes Inc.

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Rad Power Bikes Inc. has 5 locations, listed below.

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  Rad Power Bikes Inc.

  2622 Nw Market St, Seattle, WA 98107

  
• 

  Rad Power Bikes LLC

  275 W 5 Ave Vancouver, BC V5Y 1J3

• 

  Rad Power Bikes Inc.

  2734 San Pablo Ave Berkeley, CA 94702

• 

  Rad Power Bikes Inc.

  2107 S 700 E Salt lake City Utah, UT 84111

• 

  Rad Power Bikes Inc.

  535 Florence St Imperial Beach, CA 91932

Headquarters

2622 Nw Market St,, Seattle, WA 98107

BBB File Opened:

3/13/2017

Years in Business:

9

Business Started:

3/10/2015

Business Incorporated:

3/10/2015

Accredited Since:

11/17/2021

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity:

Corporation

Hours of Operation

Primary

M:

10:00 AM - 6:00 PM

T:

10:00 AM - 6:00 PM

W:

10:00 AM - 6:00 PM

Th:

10:00 AM - 6:00 PM

F:

10:00 AM - 6:00 PM

Sa:

10:00 AM - 6:00 PM

Su:

10:00 AM - 6:00 PM

Business Management

• Mr. Mike Radenbaugh, Member
• Mr. Kelly Hennegan

Contact Information

Customer Contact

• Mr. Kelly Hennegan

Additional Contact Information

Website Addresses

• Website 1

Serving Area

Rad Power Bikes Inc. serves the contiguous 48 United States & Canada.

• USA

Service Type

Products and Services

Ebikes, Ebike Accessories

Payment Methods

• We accept debit or credit cards (Visa, MasterCard, AMEX, and Discover), PayPal, Amazon Pay, Apple Pay, Google Pay, and of course, Rad Power Bikes gift cards.

Refund and Exchange Policy

• Free returns within fourteen (14) days of delivery.  To return an ebike that is not defective or damaged, you must contact Rad Power Bikes within fourteen (14) days of your receipt of the ebike. The ebike must have less than ten (10) miles on the odometer, be free of any wear and tear, dirt, dust, fragrance, or any other signs of use and must be in the same packaging and condition that you receive it and must include all items that were inside the box (charger, keys, hardware, etc.). You must receive prior authorization and a prepaid return shipping label from Rad Power Bikes. Any warranty issues must be resolved prior to processing a return. Returns are not allowed after fourteen (14) days of the delivery date.
  
  Pre-Orders and Backorders and Pre-Order/Backorder Cancellations. Our backorder process is for ebikes that have already been available but are temporarily out of stock. For all pre-orders and backorders, your credit/debit card will be charged immediately. There will be no delay in payment collection, regardless of when the item is expected to ship.
  
  Accessory and Replacement Parts. Any purchase of accessories or receipt of a replacement part under the Limited Warranty shall be eligible for return within thirty (30) days of receipt. Any returned accessory or replacement part must be unused, free of any wear and tear, dirt, dust, fragrance, or any other signs of use and must be sealed and unopened in the same packaging and condition in which you received it. You will be responsible for paying for shipping both ways and will be subject to a twenty-five percent (25%) restocking fee.
  
  Non-returnable/non-refundable Items. Used Products, batteries, special orders, sale items, gift cards and gifted orders shall not be returnable except in EXTREME cases of breakage/malfunction covered by our warranty, and then only after receipt of our approval for the return. “Built and Delivered” fees are nonrefundable.
  
  Refunds.
  Any item returned with an order that used a discount code will have the entire discount code value subtracted from the refund value, whether you return one ebike or multiple ebikes.
  Refunds will be made after the Ebike is received and inspected.
  

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Business Categories

Electric Bike and Scooters